Sagar Sadhnani

Led the architecture, design, and implementation of Salesforce Billing (Revenue Cloud) solutions for enterprise clients, ensuring scalable and compliant quote-to-cash (Q2C) processes.

• Translated complex billing requirements into robust Salesforce Billing architecture leveraging both standard and custom objects.
• Architected and designed advanced billing components including:Payment Schedule & Settlement for diverse payment mechanisms
  Credit Note Allocation, Invoice Generation, and Finance Requests for write-offs, goodwill, and ad-hoc payments
  Payment Aggregation, Commission Transaction Management, Manual Payment Creation & Allocation, Payment Reversal, and Outbound Payment File Generation. Received TDA (Technical Design Authority) approval and appreciation for all the architectural designs.
• Created comprehensive technical documentation including LLDs, integration sequence diagrams, data flow mappings, and solution design documents on Confluence, in collaboration with functional leads and stakeholders.
• Played a key leadership role in Agile delivery by:
  Participating in Sprint Planning, managing User Story assignments, and ensuring Acceptance Criteria (ACs) were clearly defined by business teams
  Conducting design handovers and frequent build reviews with the development team
  Unblocking developers and QA engineers, facilitating daily sync-ups, and maintaining delivery momentum
  Reviewing pull requests (PR reviews), managing bug triage and reassignment, and overseeing demo preparation for sprint reviews

Led end-to-end implementation of Salesforce Industries CPQ solutions, driving configuration of product models, rules, pricing etc.

• Translated complex telco/utility/insurance product structures into Vlocity Product Console using Decomposition Rules, Calculation Matrices, and Context Rules.
• Collaborated with cross-functional teams to gather requirements, define data models, and configure Industry-specific DataRaptors, OmniScripts, Integration Procedures, Document Templates and FlexCards.
• Led the technical delivery of ESM (Enterprise Sales Management) customizations, managing offshore development teams, ensuring best practices in declarative config and low-code enhancements.

Led the development and designed a Salesforce Lightning Community-based solution for a pharmaceutical client, aimed at reducing reliance on Excel and PowerPoint for data exchange and summaries. The solution enabled standardized template-based downloads, improved efficiency through faster plan design and iterative modeling, and enhanced quality through built-in validations, automated calculations, and the elimination of manual handoffs.

Developed custom Lightning Components and LWC-based interfaces to deliver a seamless, branded user experience aligned with pharmaceutical industry UI/UX best practices.

Designed and implemented Single Sign-On (SSO) using authentication providers to enable secure and unified access across platforms.

Configured robust data security through OWD settings, Sharing Sets, Permission Sets, and Community User Profiles, ensuring the protection of sensitive healthcare and business data.

Provided technical leadership to a globally distributed delivery team, managing sprint planning, CI/CD deployment strategy, and go-live readiness. Conducted detailed code reviews to enforce high development standards and ensure the delivery of quality, maintainable code.

• Led and participated in Agile ceremonies, including daily stand-ups, sprint planning, backlog grooming, and retrospectives, to ensure timely delivery and team alignment.
• Developed and implemented complex business functionalities on the Salesforce platform, ensuring scalability and adherence to best practices.
• Managed multiple tasks and priorities within tight deadlines, consistently maintaining high standards of quality and code performance.
• Mentored junior developers, providing guidance on Salesforce coding standards, best practices, and architectural design patterns.
• Conducted code reviews to ensure clean, maintainable, and optimized code that complied with internal development standards.
• Actively contributed to the recruitment process as part of the technical interview panel, evaluating candidates across various Salesforce roles.
• Delivered Salesforce training sessions for junior developers and freshers, accelerating onboarding and improving team productivity.

• Identified and implemented opportunities to enhance system performance, scalability, and reliability, ensuring long-term platform stability.
• Collaborated cross-functionally with development, QA, and support teams to troubleshoot complex technical issues and deliver effective solutions.
• Performed root cause analysis of production incidents, providing permanent resolutions to prevent recurrence and improve system resilience.
• Developed scalable solutions using Apex and asynchronous Apex (Batch Apex, Queueable, Future methods, and Schedulable Apex) to handle high-volume processing.
• Built dynamic and responsive user interfaces using Visualforce, including Visualforce integrated with AngularJS for rich client-side interactivity.
• Developed Visualforce pages styled with Salesforce Lightning Design System (SLDS) to ensure a consistent and modern user experience aligned with Lightning UI standards.
• Custom VF Reporting and Salesforce Report Configurations.