Sagar Suresh

• Coached individual employees on best practices for professional development.
• Designed interactive workshops to improve team collaboration skills and communication techniques.
• Organized webinars for remote participants from various locations.
• Wrote articles for reference materials.

Preparing a plan of action to determine areas where employees can improve.

• Optimization of Training Materials to Meet the Changing Preferences
• Collaboration with project teams and trainers to develop training courses.
• Helping trainees to develop their personality and build self confidence
• Evaluation of strengths and weaknesses of employees to create specialized training for them

• Conducting trainings which include voice modulation, accent neutralization, correct grammar & pronunciation, listening, and comprehension.
• Designing exercises that enabled learners to practice speaking with correct pronunciation and accents.
• Providing individualized feedback to help participants improve their voice quality and accent through one-on-one coaching sessions.

• Developed lesson plans and implemented IELTS-specific training methods to meet individual student needs.
• Administered practice tests to evaluate student progress and identify areas needing improvement.
• Created personalized study plans for each student based on their strengths and weaknesses.
• Designed effective lesson plans that incorporated a variety of teaching methods such as lectures, group discussions, role play activities and multimedia presentations.

• Analyzing better ways to approach problems through reorganizing the problem information.
• Analyzing and planning overall customer service excellence.
• Developing and reviewing process review.
• Prioritizing, assigning, evaluating and supervising.