Sagar Thakur
Delhi
Summary
Demonstrated ability to manage budgets effectively, ensuring adherence to allocated limits while maintaining compliance with company policies and regulations. Actively participated in strategic planning sessions with executives across various divisions, contributing to the development of organizational goals. Led a team of 12 employees, overseeing task completion and fostering a collaborative work environment. Resolved customer complaints promptly, enhancing overall customer satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Department Manager
Trent limited ZUDIO
New Delhi
01.2023 - Current
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Ensured compliance with company policies and relevant regulations.
- Participated actively in strategic planning sessions with top executives from different divisions.
- Resolved customer complaints and issues promptly and professionally.
- Lead and manage a team of 12 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
Self Employed
T-shirt Manufacturing
New Delhi
06.2018 - 08.2022
Store Manager
United colours of Benetton
New Delhi
05.2016 - 06.2017
- Implemented efficient systems for tracking stock movement.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Organized promotional events to increase product awareness.
- Maintained accurate records of employee performance reviews.
- Recruited, trained and supervised new employees.
- Monitored inventory levels and placed orders to restock shelves.
- Prepared monthly reports on sales figures, expenses, profits.
Senior Fashion Consultant
United colours of Benetton
New Delhi
10.2014 - 04.2016
- Provided fashion advice to clients regarding wardrobe selections and styling.
- Advised customers on how to mix-and-match different items from the collection for various occasions.
- Prepared detailed financial reports related to store performance for senior management review.
- Monitored customer satisfaction surveys and implemented corrective measures when needed.
- Analyzed sales reports on a daily basis to identify best selling products and areas of improvement. By
Fashion Consultant
United colours of Benetton
New Delhi
03.2014 - 10.2014
- Handled inquiries from customers regarding fashion topics such as colors, fabrics, silhouettes.
- Built clientele base by providing exceptional customer service and styling advice.
- Assessed customer's wardrobe needs while also promoting current seasonal lines.
- Assisted customers in finding clothing sizes or styles when needed.
Crew Member
Macdonalds
New Delhi
04.2011 - 05.2014
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Informed customers about daily specials in an engaging manner.
- Prepared Burgers, beverages such as coffee drinks, according to company standards.
Education
Bachelor of Arts -
Manav Bharti University
03-2016
Skills
- Strategic planning
- Team leadership
- Employee training
- Sales analysis
- Inventory management
- Time management
- Problem solving
- Employee scheduling
Timeline
Department Manager
Trent limited ZUDIO
01.2023 - Current
Self Employed
T-shirt Manufacturing
06.2018 - 08.2022
Store Manager
United colours of Benetton
05.2016 - 06.2017
Senior Fashion Consultant
United colours of Benetton
10.2014 - 04.2016
Fashion Consultant
United colours of Benetton
03.2014 - 10.2014
Crew Member
Macdonalds
04.2011 - 05.2014
Bachelor of Arts -
Manav Bharti University