Sagar Trivedi
Surat
Summary
Experienced e-commerce professional with 12+ years of expertise in B2B and B2C segments, seeking to enhance skills in a reputable company.
Overview
13
13
years of professional experience
Work History
Associate Business Development Manager
Reliance Retail - JioMart
Surat
08.2022 - Current
- Handling Handloom and Handicraft Category all over Gujarat and Maharashtra State.
- Managed the onboarding process for numerous craft sellers and offered assistance with registration, listing, order fulfillment, and promotions.
- Managed and supported 120+ sellers in my region for registration, listing, order fulfillment, product approval and promotion.
- Onboarded and managed the Biggest Government Emporium from Gujarat, Garvi Gurjari, with a diverse inventory of 1000+ craft items.
- Onboarded a 'Shark Tank India' seller named 'Very Much Indian' who successfully sells Paithani Saree.
- Negotiated with vendors to obtain the most cost-effective pricing for product distribution.
- Conducted extensive analysis of business, market, and competitor data to facilitate the creation of a strategic marketing plan.
- Utilized interpersonal and people skills to initiate conversations and engage with customers. Accomplished all daily tasks with precision and efficiency.
- Proactively attended all Handicraft Exhibition and Trade Shows in the region.
Market Representative
Udaan.com
Surat
01.2019 - 01.2022
- Onboarded sellers for Udaan in B2B Segment, managed seller relationships, and coordinated trade shows
- Attained remarkable increase in sales and explored untapped markets.
- Promoted to ZONAL MANAGER role after demonstrating strong performance in Surat as a team member for all clothing categories.
- Managed 150+ sellers in 2019, overseeing over 10,000 listings and generating GMV of more than INR 1 crore. Adapted to the company's new vision in 2021-22, focusing solely on top branded sellers. Successfully handled a portfolio of 42+ sellers, with GMV of INR 80 lac, including renowned saree brands such as Subhash Saree, Vishal Fashion, and Madhupriya Fashion Pvt Ltd. Collaborated with the demand team to identify buyers' preferences in specific states and advised sellers to list those items on Udaan.
- Identified potential markets and market segments with desired customers and gaps to optimize product demand.
- Identified target audiences for marketing campaigns and initiatives.
- Organized and attended trade shows, conferences, and other events to promote products and services.
- Identified potential markets and consumers and followed leads to market [Product or Service].
- Accurately and efficiently performed daily duties while collaborating with cross-functional teams to achieve goals. Proactively monitored customer feedback on product and service quality levels.
- Created reports detailing sales figures, market share analysis.
Sr -Key Account Manager / MENTOR
eBay India Private Limited
Surat
01.2014 - 04.2019
- Expanded Retail Export Department business by acquiring new sellers and managing existing accounts.
- Generated sales documents and achieved a 20% year-over-year growth.
- Sourced new products in Gujarat popular in foreign markets such as handicrafts, home furnishing (curtains) and industrial items
- Recognized as consecutive quarterly incentive earner at eBay for 2016 and 2017 & 2018.
- Maximized sales by maintaining organized, well-stocked, and accurately priced areas.
- Increased product sales through targeted marketing campaigns.
- Collaborated with marketing and operations teams to create tailored strategies for clients, addressing their specific needs and preferences. Developed comprehensive action plans based on customer requirements and successfully executed the solutions.
- Produced monthly reports showcasing KPIs, such as sales performance, revenue growth, and market share fluctuations. Transmitted retailer feedback to management for sharing ideas and suggestions.
- Utilized sales data and client feedback to enhance organization strategies.
- Created sales documentation, completed transactions, and managed records.
- Supported partners in international markets to enhance sales projections.
- Drove sales of company products and services through strategic and organized customer meetings.
- Enhanced order status tracking by implementing highly proficient systems and processes.
Senior Sales Executive
Tradeindia.com
Surat
01.2013 - 01.2014
- Onboarded new clients and achieved monthly targets as a Sr. Business Development Executive.
- Addressed customer complaints and proactively resolved issues related to product quality or service delivery.
- Earned largest sale of the year for the region, closing customer deal. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified new business opportunities through research, customer feedback, and industry analysis.
- Recruited new B2B sellers and presented Trade India's monthly, yearly, and 3-year package options.
BUSINESS DEVELOPMENT EXECUTIVE
Indiamart Intermesh Limited
Surat
01.2012 - 01.2013
- Working as a Business Development Executive to Onboard New Clients and Achieve Monthly Targets. ·
- Conducted 3 to 4 meetings daily and effectively communicated package information to clients.
- Demonstrated benefit of packages to clients resulting in successful closure of monthly and annual package deals.
Education
Master of Business Administration (MBA) -
ICFAI
Surat, IndiaBBA -
Veer Narmad South Gujarat University
Surat, IndiaSkills
- Communication
- Teamwork
- Problem-solving
- Creativity
- Business Development
- Team Building
- Client acquisition
- Relationship Building
- Team Leadership
- Power BI
Personal Information
- Date of Birth: 02/08/89
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
- Gujarati
Hobbies and Interests
- Traveling
- Cricket
- Dancing
Timeline
Associate Business Development Manager
Reliance Retail - JioMart
08.2022 - Current
Market Representative
Udaan.com
01.2019 - 01.2022
Sr -Key Account Manager / MENTOR
eBay India Private Limited
01.2014 - 04.2019
Senior Sales Executive
Tradeindia.com
01.2013 - 01.2014
BUSINESS DEVELOPMENT EXECUTIVE
Indiamart Intermesh Limited
01.2012 - 01.2013
Master of Business Administration (MBA) -
ICFAI
BBA -
Veer Narmad South Gujarat University
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