Mehak Malhotra
Summary
Result-oriented Sales Manager with a solid track record in delivering quality work in a fast-paced environment. Offering 5 years of expertise in creating profitable business opportunities and cultivating strong partnerships, while increasing sales revenue and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate Business Development Manager
TalentSprint
Remote
06.2024 - Current
- Program owner for "Business Analytics" by IISC Bangalore
- Identified potential clients, developed sales plans, and maintained relationships with existing customers.
- Delivered weekly presentations to management on the progress and roadmap
- Coordinated with IISC committee for program curriculum and client feedback
- Researched industry trends and competitive landscape for strategic decisions
Senior Learning Consultant
Great Learning
Gurugram
08.2022 - 05.2024
- Managed flagship program 'Data Science and Business Analytics' by theUniversity of Texas & Great Lakes
- Generated QOQ revenue of ~1 cr with 20% contribution to teams' deliverables
- Worked with Senior management from Goldman Sachs, EY, Deloitte, PwC, Flipkart, Amazon, PepsiCo, and Qatar
- Mentored new joinees, reviewed their pipeline to maximise performance & team's productivity
- Collaborated with Product & Marketing team for customer feedback and engagement on new features
- Awarded the Most Valuable Performer and Rising Star awardof the mon
Senior Technical Support Advisor
Dell [Concentrix]
Gurugram
11.2020 - 07.2022
- Provided technical support and upsold services for US, Canada customers via telephone, email and chat
- Diagnosed and resolved technical hardware & software issues on time
- Created detailed documentation on troubleshooting, installation procedures and resolutions
- Awarded for meeting the team's monthly KPIs and providing quality deliverables to customers
Guest Service Associate
Jaypee Green Golf and Spa Resort
Noida
07.2019 - 10.2020
- Performed front-desk procedures, organized the guest arrival and worked in Reservation system
- Appointed as the representative for property show-around for the VIP guests
- Managed corporate conferences, live shows, carnivals and star weddings
Education
MBA -
NMIMS
12-2024
Hotel Management -
Jaypee
Agra05-2019
Bachelors of Tourism -
IGNOU
05-2019
Skills
- Relationship Management
- Business Development
- Pipeline Management
- Aftermarket Sales
- Stakeholder Communication
- Product Demonstrations
- CRM Platforms
- Account Management
- Market and competitive analysis
- Sales Reporting
- Revenue Forecasting
- Proposal Development
- Salesforce
- Lead prospecting
- Sales Presentations
Certification
Digital Marketing, Google
B2B SaaS Sales, Udemy
Timeline
Associate Business Development Manager
TalentSprint
06.2024 - Current
Senior Learning Consultant
Great Learning
08.2022 - 05.2024
Senior Technical Support Advisor
Dell [Concentrix]
11.2020 - 07.2022
Guest Service Associate
Jaypee Green Golf and Spa Resort
07.2019 - 10.2020
MBA -
NMIMS
Hotel Management -
Jaypee
Bachelors of Tourism -
IGNOU
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