Highly motivated engineer with Salesforce development and administration skills, including Apex, LWC, Flow, and Service Cloud configuration. I bring proven experience in maintaining PLC-based industrial control systems and monitoring critical plant operations, demonstrating strong analytical and problem-solving abilities. My background combines hands-on operational technology (OT) experience with expertise in data management, technical reporting, and upholding rigorous quality standards.
Overview
2
2
years of professional experience
Work History
Junior Technical Engineer
Tata Steel Long Products Limited
01.2019 - 01.2021
Assisted in PLC System Maintenance: Contributed to the maintenance of PLC-based control systems at a $70M+ revenue steel manufacturing plant, aiding in 3 critical system upgrades that built a foundational understanding of operational technology (OT) and its security.
Monitored Plant Systems for Anomaly Detection: Monitored over 10 key apparatuses in a 25MW thermal power plant and managed UPS performance for 2 primary data centers, proactively identifying 5+ performance deviations monthly to support maintenance and risk mitigation efforts.
Contributed to Technical Reporting: Prepared data and drafted sections for 10+ monthly operational performance reports, effectively translating technical information for plant management and aiding communication.
Supported Precision Control Systems: Assisted in regulating a large-scale Kiln's temperature system with ± 0.5% accuracy, directly contributing to consistent product quality and learning about risk control in industrial processes.
Collaborated on Engineering Projects: Worked effectively within engineering teams of 5 members on 2+ PLC design projects annually, demonstrating teamwork and contributing to project completion.
Applied Problem-Solving to System Issues: Utilized analytical skills to assist in diagnosing and resolving complex software and hardware issues monthly within industrial automation systems, contributing to improved system uptime.
Analyzed Operational Data for Improvements: Collected and interpreted operational data from 20+ data points daily across key industrial processes, identifying trends that informed system adjustments and supported efficiency initiatives.
Followed Quality & Compliance Protocols: Adhered to rigorous quality assurance protocols for software and electronic designs, ensuring accuracy and contributing to the 99% uptime of assigned systems and equipment.
Education
B.Tech -
Silicon Institute Of Technology
Odisha
01.2018
12th -
Delhi Public School
Rourkela, Odisha
01.2014
10th -
Jindal School
Odisha
01.2012
Skills
Salesforce Development & Administration:Apex, Lightning Web Components (LWC), Flow, Salesforce Communities
Service Cloud Configuration (Assignment/Escalation Rules, Customer Portal)
Data Management (Data Loading), Object Models (Sales, Service, Health, Financial Service Clouds)
Code Deployment & Release Management
Programming Languages: Python, C, HTML
Development Tools: VSCode, PyCharm, Postman (for API Testing)
Other Skills: Community Engagement, Storytelling
Accomplishments
Winner in state level classical music group competition
Junior diploma certification in 'classical vocal music'.
Organized & participated in cultural event. annual function - Zygon 2018, SIT, Bhubaneswar
Participated in inter-state, inter-school CBSE cluster Game - Kho-kho