SAGARIKA SHUBHAM
Hyderabad
Summary
Results-driven Assistant Manager - Credit Operations with 2.5 years of experience in managing loan disbursement, risk assessment, and financial compliance. Skilled in leading teams, optimizing processes, procurement and ensuring regulatory adherence to enhance operational efficiency. Highly motivated and eager to learn, with a passion for continuous improvement and career growth. Committed to making a meaningful impact by contributing innovative ideas and driving sustainable business success in the banking sector.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
ICICI Bank
Hyderabad
01.2022 - Current
- Supervise and streamline loan disbursement, ensuring accuracy and compliance.
- Optimize workflows to reduce turnaround time and enhance efficiency.
- Ensure KYC & regulatory compliance, minimizing operational risks.
- Manage post-disbursement updates and resolve account discrepancies.
- Train and mentor junior staff to improve team performance.
- Analyze data to strengthen fraud prevention and risk assessment.
- Collaborate with senior management on process improvements.
- Managed end to end procurement cycle and office supplies.
Customer Service Executive
Flipkart
Noida
03.2021 - 01.2022
- Handled customer queries, ensuring 100% satisfaction.
- Took inbound calls, resolved issues, and followed company ethics.
School Office Executive
Delhi Public School
Sitamarhi
01.2019 - 06.2021
- Managed daily office operations.
- Assisted students, visitors, and maintained records.
Education
Bachelor of Technology - Civil Engineering
Maharani Girls Engineering College
Jaipur01.2018
Skills
- Process Management
- Procurement
- Data Interpretation
- Corporate Training
- Knowledge Sharing
- Event Planning
- Team Engagement
- Process Optimization
- Risk Management
- Customer Relationship Management
- Team Collaboration
- Problem-Solving
- Analytical Thinking
Certification
- Account Operations - Transaction Banking
- Analytical Thinking
- FinQ
Extracurricular Activities
Organized Office Events Employee Engagement Activities Financial Literacy Volunteer Coordinated the cultural & literary events in college.
Hobbies and Interests
- Credit Operations
- Exploring different cultures
- Cooking new recipes
- Art & crafts
- Reading history
- Traveling to new places
- Outdoor Sports
Languages
- English
- Hindi
Personal Information
Title: Assistant Manager
Timeline
Assistant Manager
ICICI Bank
01.2022 - Current
Customer Service Executive
Flipkart
03.2021 - 01.2022
School Office Executive
Delhi Public School
01.2019 - 06.2021
Bachelor of Technology - Civil Engineering
Maharani Girls Engineering College