Sagaya Mary Jhansi

I am a highly motivated professional with effective verbal, written, and interpersonal communication skills. I excel in leadership, cost control, policy enforcement, and team inspiration. My attention to detail, organization, and multitasking abilities make me an excellent team player who recognizes and effectively delegates tasks.

Telstra (Belong)

Received the RNR award four times,

• Unsung hero – January 20255
• The resilient Dumbledore – January 2025
• The High Flyer – February 2025
• The resilient Dumbledore – April 2025
• Earned multiple customer appreciations
• Recognized for consistently aligning with the organization's cultural blueprint

At Lakme Lever PVT LTD:

• During the challenging period of COVID-19, I analyzed the COMP percentage and successfully increased footfall by implementing cold calling and managing social media marketing for the business
• At 24[7] ai:
• - Significantly increased revenue through effective strategies.
• - Consistently improved productivity and sales percentages, consistently meeting and exceeding targets.
• At Accenture (Contractor) Orcapod Consultancy:
• - Demonstrated exceptional customer service skills by consistently maintaining a Customer Satisfaction (CSAT) rating of 83% or higher, achieving this target consistently for two months since joining the team.
• This level of performance underscores my commitment to delivering exceptional support and exceeding customer expectations.