Microsoft Office
Sagnik Neogy
Work Preference
Summary
Efficient Guest Service Associate with a background in data entry and inventory management. Expertise in resolving guest inquiries and maintaining accurate inventory levels, contributing to seamless operations and enhanced customer satisfaction.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
Guest Service Associate
INOX Leisure
04.2022 - 09.2024
- Delivered exceptional customer service, ensuring a positive guest experience throughout their visit.
- Resolved guest inquiries and complaints promptly, maintaining high service standards.
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Coordinated receipt, storage, and dispatch of goods in compliance with safety regulations.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
Data Entry Operator
Blink IT
04.2021 - 03.2022
- Processed large volumes of data with high accuracy and efficiency.
- Maintained and updated databases to ensure information integrity.
- Utilized advanced spreadsheet functions to streamline data entry tasks.
- Collaborated with team members to improve workflow and reduce turnaround time.
Education
Bachelor of Commerce - Financial Accounting
Charuchandra College
Kolkata, India 04.2001 -
Higher Secondary - Commerce
Garden Reach Mudiali High School
Kolkata 04.2001 -
Skills
Patience and composure
Complaint handling
Check-in and Check-out procedures
Payment processing
Inventory management
Store opening and closing
Data entry
Certification
Aviation & Hospitality Trained Management
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Interests
Finance Department
Timeline
Guest Service Associate
INOX Leisure
04.2022 - 09.2024
Data Entry Operator
Blink IT
04.2021 - 03.2022
Bachelor of Commerce - Financial Accounting
Charuchandra College
04.2001 -
Higher Secondary - Commerce
Garden Reach Mudiali High School
04.2001 -