Sahaj Arora
ISB - MBA | PgMP | PMP | PMI-ACP Program Manager / Product Manager
Hyderabad
Summary
Expert in partnering with executive teams to define and develop solutions by collaborating with cross-functional teams to drive effectiveness. Highly skilled in end-to-end program management activities to efficiently manage customer deliverables and identifying opportunities to maximize revenue. Also experienced in product roadmap development, market research and data analysis. MBA in Leadership, Strategy & Marketing from the Indian School of Business (ISB), Hyderabad.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
Work History
Staff Program Manager / Product Manager
Teradata
01.2021 - Current
- Managed multiple end-to-end Cloud (AWS, Azure & GCP) releases under Cybersecurity and Data Protection product portfolios in Agile environment (SAFe).
- Led program increment (PI) planning, reviews, system demos, inspect & adapt, resulting in ~60% improvement in engineering team’s velocity during the agile adoption phase.
- Led customer and field team engagement in product roadmap planning, prioritizing features based on their input and managing a feedback loop to integrate customer issues and enhancements into the product backlog.
- Enhanced user experience by collaborating with engineering, UI/UX and documentation teams resulting in increased customer satisfaction and retention rates.
- Managed Teradata vendor relationships within the PM team, ensuring timely deliverables and compliance with contract terms and payments to achieve optimal results.
Staff Program Manager
MobileIron
01.2020 - 01.2021
- Lowered defect rate by ~20% while managing the client portfolio initiative for delivering the Unified Endpoint Management (UEM) & Enterprise Mobility Management (EMM)
- Saved ~$600K in renewals by delivering quarterly product releases on both iOS and Android platforms.
- Led the MobileIron Beta program by collaborating with key customers and ‘customer success’ teams, achieving ~50% improvement in customer participation and customer feedback for product improvement.
Engineering Program Manager and SAFe RTE
Broadcom
01.2016 - 01.2020
- Managed Identity and Access Management (IAM) product suite of cyber security programs resulting in ~1.5M additional revenues and ~40% improvement in customer satisfaction
- Planned and managed scope, budget, resources and schedule of cyber security programs within engineering teams.
IT Project Manager and Scrum Master
PAREXEL International
01.2014 - 01.2016
- Improved the workflow timeframes of CRAs during the different phases of drug development lifecycle by ~20%
- Facilitated Scrum framework resulting in a ~50% improvement in team velocity.
Project Manager and Scrum Master
HCL America Inc
01.2011 - 01.2014
- Managed First Mortgage and Home Equity compliance projects aimed at being compliant with the Dodd-Frank Act, 2010 with budgets ranging from $400K to $1.5M
- Managed the Loan Origination System project to replace Fiserv's UniFi with IBM's impact LOS resulting in ~30% improvement in mortgage fulfilment lifecycle.
Senior Analyst
HCL Singapore Pte Ltd
01.2008 - 01.2011
- Collaborated with stakeholders to understand business needs and translate them into requirements and project scope
- Developed BRD & FRD, 'as is' & 'to be' processes and user mock-ups. Implemented changes to the workflow of monitoring banking applications & systems by analyzing data for early detection and prevention of events that may lead to system outages.
Education
MBA - Leadership, Strategy & Marketing
Indian School of Business (ISB)
Hyderabad, India 04.2021 - 04.2023
Bachelor of Science - Computer Science Engineering
Jawaharlal Nehru Technological University (JNTU)
Hyderabad, India 04.2002 - 04.2006
Developing Enterprise Applications & Web Services Using J2EE Technologies -
NIIT Ltd.
Hyderabad, India 01.2007 - 04.2007
Skills
Cloud: AWS, Azure, GCP
Cybersecurity
Data Protection
Budgeting & Cost Controls
Business Analysis and Reporting
Vendor Management and Contract Negotiation
SDLC: SAFe, Scrum, Kanban
Tools: MS Project / Visio, JIRA, Confluence, Rally, IBM RTC, BMT Clarity
DevOps: Jenkins, GitHub
Programming: Python, C, C, JAVA, J2EE, HTML, JavaScript
Certification
SAFe RTE 5.0, Scaled Agile Academy, 2021
Timeline
MBA - Leadership, Strategy & Marketing
Indian School of Business (ISB)
04.2021 - 04.2023
Staff Program Manager / Product Manager
Teradata
01.2021 - Current
Staff Program Manager
MobileIron
01.2020 - 01.2021
Engineering Program Manager and SAFe RTE
Broadcom
01.2016 - 01.2020
IT Project Manager and Scrum Master
PAREXEL International
01.2014 - 01.2016
Project Manager and Scrum Master
HCL America Inc
01.2011 - 01.2014
Senior Analyst
HCL Singapore Pte Ltd
01.2008 - 01.2011
Developing Enterprise Applications & Web Services Using J2EE Technologies -
NIIT Ltd.
01.2007 - 04.2007
Bachelor of Science - Computer Science Engineering
Jawaharlal Nehru Technological University (JNTU)
04.2002 - 04.2006