Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sahaj Arora

ISB - MBA | PgMP | PMP | PMI-ACP Program Manager / Product Manager
Hyderabad

Summary

Expert in partnering with executive teams to define and develop solutions by collaborating with cross-functional teams to drive effectiveness. Highly skilled in end-to-end program management activities to efficiently manage customer deliverables and identifying opportunities to maximize revenue. Also experienced in product roadmap development, market research and data analysis. MBA in Leadership, Strategy & Marketing from the Indian School of Business (ISB), Hyderabad.

Overview

16
16
years of professional experience
6
6
years of post-secondary education
7
7
Certifications

Work History

Staff Program Manager / Product Manager

Teradata
01.2021 - Current
  • Managed multiple end-to-end Cloud (AWS, Azure & GCP) releases under Cybersecurity and Data Protection product portfolios in Agile environment (SAFe).
  • Led program increment (PI) planning, reviews, system demos, inspect & adapt, resulting in ~60% improvement in engineering team’s velocity during the agile adoption phase.
  • Led customer and field team engagement in product roadmap planning, prioritizing features based on their input and managing a feedback loop to integrate customer issues and enhancements into the product backlog.
  • Enhanced user experience by collaborating with engineering, UI/UX and documentation teams resulting in increased customer satisfaction and retention rates.
  • Managed Teradata vendor relationships within the PM team, ensuring timely deliverables and compliance with contract terms and payments to achieve optimal results.

Staff Program Manager

MobileIron
01.2020 - 01.2021
  • Lowered defect rate by ~20% while managing the client portfolio initiative for delivering the Unified Endpoint Management (UEM) & Enterprise Mobility Management (EMM)
  • Saved ~$600K in renewals by delivering quarterly product releases on both iOS and Android platforms.
  • Led the MobileIron Beta program by collaborating with key customers and ‘customer success’ teams, achieving ~50% improvement in customer participation and customer feedback for product improvement.

Engineering Program Manager and SAFe RTE

Broadcom
01.2016 - 01.2020
  • Managed Identity and Access Management (IAM) product suite of cyber security programs resulting in ~1.5M additional revenues and ~40% improvement in customer satisfaction
  • Planned and managed scope, budget, resources and schedule of cyber security programs within engineering teams.

IT Project Manager and Scrum Master

PAREXEL International
01.2014 - 01.2016
  • Improved the workflow timeframes of CRAs during the different phases of drug development lifecycle by ~20%
  • Facilitated Scrum framework resulting in a ~50% improvement in team velocity.

Project Manager and Scrum Master

HCL America Inc
01.2011 - 01.2014
  • Managed First Mortgage and Home Equity compliance projects aimed at being compliant with the Dodd-Frank Act, 2010 with budgets ranging from $400K to $1.5M
  • Managed the Loan Origination System project to replace Fiserv's UniFi with IBM's impact LOS resulting in ~30% improvement in mortgage fulfilment lifecycle.

Senior Analyst

HCL Singapore Pte Ltd
01.2008 - 01.2011
  • Collaborated with stakeholders to understand business needs and translate them into requirements and project scope
  • Developed BRD & FRD, 'as is' & 'to be' processes and user mock-ups. Implemented changes to the workflow of monitoring banking applications & systems by analyzing data for early detection and prevention of events that may lead to system outages.

Education

MBA - Leadership, Strategy & Marketing

Indian School of Business (ISB)
Hyderabad, India
04.2021 - 04.2023

Bachelor of Science - Computer Science Engineering

Jawaharlal Nehru Technological University (JNTU)
Hyderabad, India
04.2002 - 04.2006

Developing Enterprise Applications & Web Services Using J2EE Technologies -

NIIT Ltd.
Hyderabad, India
01.2007 - 04.2007

Skills

Cloud: AWS, Azure, GCP

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Certification

SAFe RTE 5.0, Scaled Agile Academy, 2021

Timeline

MBA - Leadership, Strategy & Marketing

Indian School of Business (ISB)
04.2021 - 04.2023

Staff Program Manager / Product Manager

Teradata
01.2021 - Current

Staff Program Manager

MobileIron
01.2020 - 01.2021

Engineering Program Manager and SAFe RTE

Broadcom
01.2016 - 01.2020

IT Project Manager and Scrum Master

PAREXEL International
01.2014 - 01.2016

Project Manager and Scrum Master

HCL America Inc
01.2011 - 01.2014

Senior Analyst

HCL Singapore Pte Ltd
01.2008 - 01.2011

Developing Enterprise Applications & Web Services Using J2EE Technologies -

NIIT Ltd.
01.2007 - 04.2007

Bachelor of Science - Computer Science Engineering

Jawaharlal Nehru Technological University (JNTU)
04.2002 - 04.2006

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Sahaj AroraISB - MBA | PgMP | PMP | PMI-ACP Program Manager / Product Manager