Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Accomplishments
Languages
Timeline
Generic
Sushma Chowdhary Maddina

Sushma Chowdhary Maddina

Bangalore

Summary

Developed and implemented a DevOps strategy that reduced software release cycles from 2 weeks to 2 days, resulting in faster time-to-market and improved customer satisfaction. Worked closely with sales and business development teams to develop and deliver effective pre-sales presentations, product demonstrations, and proof-of-concept engagements that resulted in increased revenue and customer acquisition. Led a team of 100+ DevOps engineers and managed a budget of $10M+ to support the company's IT operations and software development initiatives. Gained expertise in Managing project resources, including personnel, budget, and materials ensured that project resources are allocated effectively and efficiently, and that they are used to achieve project objectives. Collaborated with customers to understand their business requirements and technical needs, and provided expert guidance and advice on how to leverage DevOps tools and practices to meet their objectives. Implemented automated testing and continuous integration processes that reduced software defects by 50%, resulting in higher-quality software releases. Led the development of proposals, RFP responses, and other sales collateral that effectively communicated the value proposition of the company's DevOps solutions and services. Implemented infrastructure as code (IaC) practices that improved infrastructure management and reduced deployment time from days to hours. Built and maintained strong relationships with key stakeholders at customer organizations, including C-level executives, IT leaders, and business unit managers. Developed a cloud migration strategy that reduced infrastructure costs by 30% and improved scalability and availability of critical applications. Developed and delivered training programs and workshops for customers and internal teams on DevOps tools and practices, enabling them to adopt and implement these technologies more effectively. Established a DevOps culture within the organization by fostering collaboration between development and IT operations teams and promoting the adoption of agile methodologies. Participated in industry events and conferences as a speaker or panelist, sharing insights and best practices on DevOps and related topics. Implemented monitoring and analytics tools that provided real-time insights into system performance and user behavior, enabling proactive issue detection and resolution. Developed and managed a pre-sales team of engineers and architects, providing leadership and guidance to ensure the team's success in delivering effective pre-sales activities. Successfully managed and executed multiple high-profile projects, including the migration of legacy applications to cloud-based infrastructure and the implementation of a new CI/CD pipeline, resulting in improved operational efficiency and cost savings. Possess deep understanding of the technologies and tools used in DevOps and Cloud computing, and keen on staying up-to-date on new technologies and trends in the industry, and upscaling technical expertise to design and present solutions that are innovative and effective.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Engineering Manager/Solution Architect

NextGen Healthcare Pvt Ltd
Bangalore
09.2023 - Current
  • Resolved conflicts between staff members in an efficient and professional manner.
  • Orchestrated tooling changeovers, setups and repairs to minimize downtime and improve productivity.
  • Prepared budgets for each project and monitored expenditures to stay within financial limits.
  • Meticulously kept records of building rounds, engineering logs and data sheets.
  • Assisted in development of corporate plans and managed infrastructure upgrades, equipment replacements and building modifications.
  • Managed a team of 10 engineers, delegating tasks and monitoring progress to ensure quality control standards.
  • Investigated new technologies and techniques that could improve production methods or reduce costs.
  • Streamlined and automated internal processes to improve overall workflows.
  • Developed and implemented engineering processes that improved project efficiency by 20%.
  • Prepared and participated in project design reviews.
  • Identified facility deficiencies, incorporating repair actions into maintenance procedures schedule.
  • Oversaw maintenance and continuous operation of building systems, including mechanical (HVAC), electrical and safety.
  • Monitored internal financial budgets to measure against projections.
  • Recommended design modifications to eliminate machine and system malfunctions.
  • Drafted technical write-ups of past projects for proposals and projects.
  • Maintained entire infrastructure and compliance documentation.
  • Conducted regular performance reviews with employees, providing feedback and suggestions for improvement.
  • Implemented strategies that increased customer satisfaction ratings by 15%.
  • Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.
  • Provided technical guidance to junior engineers, ensuring all designs met safety regulations.
  • Supervised engineering and maintenance staff and facilitated hiring, training and personal development.
  • Designed and developed high performance, scalable application architectures.

Technical Manager/Solution Architect

Innominds software solutions Pvt Ltd
Bangalore
11.2021 - 08.2023
  • Participating in the initial kickoff discussions with the customer to explain Innominds' capabilities and services, and to understand the customer's technical requirements and challenges
  • Collaborating with multiple teams to provide comprehensive solutions to address the customer's needs, including DevOps, SRE, DevSecOps, FinOps, Cloud Engineering, and Migrations
  • Developing a deep understanding of the customer's business and technical requirements, and using this knowledge to provide tailored solutions that meet their needs
  • Managing the entire project lifecycle, from inception to delivery, and ensuring that project milestones are met within the timelines and budget
  • Providing regular updates to the customer on project progress, risks, and challenges, and ensuring that any issues are resolved in a timely manner
  • Conducting technical reviews and assessments to identify gaps and areas for improvement, and working with the customer to develop and implement solutions
  • Building strong relationships with the customer, and serving as a trusted advisor and subject matter expert
  • Cala Health: Worked on the development and implementation of a cloud-based platform to support the delivery of digital therapeutics for chronic disease management
  • Proterra: Led the implementation of DevOps and SRE practices to support the development and deployment of software for electric buses
  • Trimble: Worked on the development of a cloud-based platform for construction project management, using DevOps and Cloud Engineering practices
  • Penske Logistics: Led the implementation of DevOps and Migrations practices to support the migration of legacy applications to the cloud
  • Mentoring and leading technical teams, and providing guidance and support to ensure high-quality project delivery
  • Building strong relationships with the customer, and serving as a trusted advisor and subject matter expert
  • Collaborating with cross-functional teams to develop and implement solutions for the organization's needs, including Cloud Migrations, Security, and DevSecOps
  • Overall, my role as a Technical Manager and Single Point of Contact for the customer required a deep understanding of the technical landscape, strong communication and leadership skills, and the ability to manage multiple teams and projects simultaneously.

Technical Manager/Solution Architect

ITC Infotech Pvt. Ltd.
Bangalore
10.2019 - 06.2021
  • Developed and deployed open banking applications, ensuring the efficient and secure delivery of services
  • Managed Spring Boot and Spring Batch microservices in OpenShift, optimizing performance and reliability
  • Created and deployed microservices in OpenShift, improving the scalability and agility of application delivery
  • Practiced Agile processes and implemented DevOps life cycle, ensuring the seamless integration of development and operations activities across Cloud and Containerization platforms
  • Used Terraform to deploy new environments as Infrastructure as Code (IAC), ensuring the consistency and repeatability of deployment processes
  • Created new projects in OpenShift and deployed manifest files, improving the efficiency of application deployment
  • Applied security features, such as Network Policies, to protect pods from potential attacks, enhancing system security
  • Created PVC volumes and storages to pods, ensuring the effective management of data storage and retrieval
  • Expertise in Jenkins pipelines, automating the deployment lifecycle to improve efficiency and reliability
  • Worked on multi-branch and release pipelines for both PROD and Non-PROD environments, ensuring the consistency and reliability of deployment processes
  • Developing skills in ML Ops to enhance the efficiency and accuracy of machine learning processes
  • Used Docker files to push images to private repositories, improving the security and efficiency of image management
  • Implemented cloud security best practices, such as IAM and MFA, to enhance system security
  • Managed Kafka services and performed data streaming from core layer to aggregation layer, optimizing the performance and scalability of data processing
  • Created Kibana dashboards and set up alerts in Kibana, ensuring timely and efficient monitoring and issue resolution.

Solution Architect/ Lead

DXC Technology Pvt. Ltd.
07.2018 - 10.2019
  • Administered all Atlassian products to ensure proper maintenance and smooth functioning
  • Automated ServiceNow and DBA tasks using RPA to enhance efficiency
  • Implemented RPA for Email validation tasks to reduce manual effort
  • Deployed and managed custom Docker images using Dockerfile and OpenShift registry
  • Upgraded Dockerized Jira to standalone Jira and upgraded Nexus CLM to Nexus IQ Pro
  • Troubleshot issues related to Jira and Confluence for smooth functioning of the products
  • Managed and upgraded OpenShift to the latest version to ensure up-to-date infrastructure
  • Owned post-development environments and worked with architects on SDLC process to ensure smooth functioning
  • Developed and supported software release management and procedures
  • Deployed and configured Chef Server and created roles, recipes, cookbooks, and data bags for server configuration
  • Created and maintained S3 buckets, utilized policy management of S3 buckets and Glacier for storage and backup on AWS
  • Modified build configuration files including Ant's build.XML based on new requirements, developed build related scripts using Maven, Python, and Shell
  • Built deployment pipelines using Jenkins as a frontend for Continuous Deployment to local staging, test and production environments on demand
  • Developed automation scripting in Python, Perl, and Shell for automation of the build and release process
  • Managed GIT repositories, access control strategies and merged release branches to the trunk after the production release, resolving conflicts as needed
  • Managed Docker orchestration and Docker containerization using Kubernetes for efficient deployment
  • Initiated regular build jobs using Continuous Integration Continuous Delivery tool with Jenkins
  • Monitored the entire infrastructure end-to-end using Nagios as a monitoring tool
  • Implemented Configuration Management and Change Management policies and procedures for smooth functioning.

Senior Consultant(DevOps/Cloud)

Accenture Solutions Pvt. Ltd.
06.2016 - 07.2018
  • Developed and deployed open banking applications
  • Created and deployed JAR and WAR files on application servers
  • Implemented Kubernetes cluster on bare metal and planned to run on Azure Cloud
  • Conducted POC on Kubernetes cluster creation manually
  • Pushed Docker Images to Artifactory Repository for Docker Private Images
  • Wrote deployment scripts for GoCD and troubleshooted all admin tools
  • Implemented Java microservices on Docker containers and deployed them
  • Deployed builds on WebLogic server using Bamboo and Ninjago instances
  • Managed Linux and Windows instances with Ninjago configuration management tool and performed patching
  • Configured backups for all instances and managed third-party repository for uploading artifacts
  • Frequently provided DevOps training and troubleshooted Jira issues
  • Conducted POC on Jira upgrade using Ansible Playbook and Jenkins and AWS Environment creation using Terraform, Python, & Jenkins
  • Created and ran automated nightly builds to discover new bugs and reduce bug fixing.

Education

MCA -

Vivekananda College
01.2008

Skills

  • Cloud: AWS, Azure, GCP
  • Configuration Management Tools: CHEF, ANSIBLE
  • Build Tools: ANT, MAVEN
  • Container Tools: Docker, Kubernetes
  • Version Control Tools: GIT, GITHUB, Bit Bucket, Azure DevOps, GitLab
  • Build Tools: Maven
  • Log and Monitoring Tools: Splunk, ELK, Cloud watch, Dynatrace, New Relic, Azure Monitor, Cloud Watch, Datadog
  • Scripting: Bash/Shell, Python, Jason, YAML
  • Databases: My SQL, Oracle 9i/10g/11g, DB2, NoSQL (MongoDB, DynamoDB), PostgreSQL, DB2
  • Application Servers: WebLogic 9x/10x, WebSphere 6x/7x/8x, JBOSS 41, IIS, Tomcat
  • Web Servers: Apache HTTP, Nginx, Apache TOMCAT
  • Networking: DNS, DHCP, SMTP, HTTP, SNMP, VNET, SUBNET, TCP/IP
  • Operating Systems: Linux (Red Hat 4/5/6/7), UBUNTU, UNIX
  • CI/CD Tools: Jenkins, Bamboo, Bitbucket CT, GitLab CI, Azure DevOps, GOCD
  • Continuous Monitoring: Datadog
  • Kubernetes Packaging manager: Helm
  • Infrastructure automation: Terraform, CloudFormation
  • Observability: Grafana, New Relic, Splunk
  • Container Orchestration: Kubernetes, OpenShift, Docker Swarm, EKS, AWS Fargate
  • Code Quality/Security Scanning: SonarQube, Veracode
  • Code Coverage: Jacoco
  • Dependency Management/Artifact storage/Image Registry: Nexus, JFrog
  • Deployment: Jenkins, Bamboo, Azure DevOps
  • Bug Reporting: Jira, BMC Remedy, Servicenow

Certification

AWS Solution Architect

AZ-900

Terraform

Personal Information

Marital Status: Married

Languages

  • English
  • Hindi
  • Telugu
  • Tamil
  • Kannada
  • Malayalam

Accomplishments

  • Best Employee
  • Star Performer

Languages

English
First Language

Timeline

Engineering Manager/Solution Architect

NextGen Healthcare Pvt Ltd
09.2023 - Current

Technical Manager/Solution Architect

Innominds software solutions Pvt Ltd
11.2021 - 08.2023

Technical Manager/Solution Architect

ITC Infotech Pvt. Ltd.
10.2019 - 06.2021

Solution Architect/ Lead

DXC Technology Pvt. Ltd.
07.2018 - 10.2019

Senior Consultant(DevOps/Cloud)

Accenture Solutions Pvt. Ltd.
06.2016 - 07.2018

MCA -

Vivekananda College

AWS Solution Architect

AZ-900

Terraform

Sushma Chowdhary Maddina