SAHANA MUKHERJEE
Gurugram
Summary
Employee-focused professional with 9+ years of experience & detailed knowledge of organizational human resources policies, services and practices. Essential facilitator of key operational details relevant to company onboarding and exit procedures, assisting employees with smooth transitions on either end.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager - Recruitment Retail
Unison International Consultancy
Gurgaon
12.2023 - Current
- Identify potential candidates through various channels such as job boards, social media, networking, and referrals / Rating - 8
- Screen resumes and applications to evaluate candidates' qualifications, skills, and experience / Rating - 8.5
- Conduct interviews (phone, video, or in-person) to assess candidates’ suitability for retail roles / Rating - 8
- Evaluate candidates' soft skills, communication abilities, and retail-specific competencies / Rating - 8
- Build and maintain relationships with retail clients (stores, chains, brands) to understand their staffing needs / Rating - 7.5
- Recommend candidates to clients based on their skills and cultural fit with the organization / Rating - 8.5
- Coordinate interviews between clients and candidates, facilitate feedback, and manage the offer negotiation process / Rating - 9
- Manage documentation related to candidates’ applications, interviews, and placements / Rating - 8.5
- Stay updated on retail industry trends, competitor activities, and changes in employment legislation / Rating - 8
- Attend industry events, job fairs, and networking opportunities to expand candidate and client networks / Rating - 8
- Ensure compliance with employment laws and regulations in recruitment processes / Rating - 10
- Track recruitment metrics such as time-to-fill, retention rates, and candidate satisfaction / Rating - 7.5
- Provide regular reports and updates to clients on recruitment progress and outcomes / Rating - 8
- From Dec to till date I have been able to close almost 70 store level positions compensation starting from 4 Lcs to 25 Lacs / Rating - 7
Deputy Manager HR
Nysaa Retail Pvt Ltd
New Delhi
12.2022 - 12.2023
- Collaborate with CXOs and Department Heads as HR Business Partner and Talent Acquisition Lead for end-to-end delivery of HR services (Monthly CO Positions were -10)/ Ratings - 7.5
- End-to-end Recruitment and Selection: Interviews, Salary Negotiation, On-Boarding, Approvals / Rating - 8
- Drive Employee Engagement and Connect, manage Employee Exit Process, Monthly Payroll Inputs, and Exit Discussions / Rating - 7
- Developed and implemented HR policies and procedures in alignment with company goals and industry regulations / Rating - 7
- Conducted training programs on topics such as Company Policies , SOP , POSH etc / Rating - 7.5
- Advised management on employee relations issues and facilitated conflict resolution / Rating - 6.5
- To identify and develop new, potential leaders who can move into leadership roles when they become vacant as a part of succession planning / Rating - 5
- Advising business on best practices for employee growth and productivity goals, consistently helping them to improve retention / Rating - 7
- Handle Employee Relations, including Performance Deficiency cases, PIP rollout, Disciplinary cases, and Grievance Handling / Rating - 8
- Assisted in the development and implementation of employee engagement initiative / Rating - 7
Area HR - Nike , Rookie USA &TWG Tea
RJCorp Retail Division
Gurgaon
05.2022 - 12.2022
- Store Recruitment across brands like Nike, Rookie & TWG Tea (Workforce – 300+ employees & Store count of 27 across all vertical) Rating - 7
- Managed recruitment processes, including job postings and interviews (Platforms Used - Naukri , LinkedIn , Indeed , Referrals , Partnering with Colleges & Job Fair) Rating - 7.5
- Conducted employee onboarding process, orientations, and exit interviews Rating - 7
- Organized employee engagement activities like team building events, fun days , Potluck ,Reward & Recognition as per employee engagement calendar / Rating - 8
- Developed, implemented and monitored HR policies and procedures every quarter / Rating - 7.5
- Collaborated with department heads to develop job descriptions for new roles within the organization / Rating -8
- Assisted with payroll processing by verifying timekeeping records for 300 odd employees / Rating - 8
- Provided guidance to managers on employee relations issues / Rating - 7.5
- Collaborated with internal stakeholders to ensure effective communication between departments / Rating -8
- Developed training programs for new hires and existing employees in coordination with L&D Team / Rating - 6.5
- Compiled reports related to hiring, termination, promotions, absences, turnover rates per month / Rating 7.5
- Coordinated employee recognition programs to boost morale and reward outstanding performance / Rating - 8
Assistant Manager - HRBP
AirPlaza Retail Holding Pvt Ltd - Vishal Mega Mart Retail Hypermarket
Gurgaon
01.2016 - 05.2022
- Recordkeeping - Maintained accurate records (Both in HRIS Portal + Manual Excel sheet) related to personnel activities such as hiring, terminations, promotions, leaves of absence (Manpower Count of 7000 Employees)/ Rating - 7.5
- Reward & Recognition - Implemented employee recognition programs that reward achievement or excellence in performance. This was done both at store level & corporate Office per quarter according to the employee engagement calendar / Rating - 6.5
- Provided guidance on organizational policies and procedures to ensure compliance with applicable laws and regulations (Compliance Partner - Aparajita) / Rating - 7.5
- Developed, implemented and monitored HR programs such as recruitment, onboarding, training, Inputs on compensation & Benefits / Rating - 7
- Collaborated with senior leadership to develop strategic plans to support New Store Opening (Every month Opening of 4 New stores) / Rating - 7
- Assisted in the development of succession planning initiatives for key positions within the organization (Monthly almost 50 - 70 Promotions Zonally) / Rating - 7
- Conducted annual employee performance reviews and provided feedback to improve job performance (PMS of 15000 employee strength every quarter)/ Rating - 7
- Participated in investigations into complaints of workplace harassment (POSH) or discrimination. Certified member of ICC , was responsible for Anual report submission of POSH on the month of April for every financial year / Rating - 8
- Reviewed job descriptions regularly for accuracy and relevance to current roles within the organization / Rating - 8.5
Asst Store Manager
Arvind Lifestyle Brands Ltd
Kolkata
06.2014 - 12.2015
- Consistently exceeded revenue targets while managing store operations.
- Handling the business of Stores like - US Polo Assn, Flying Machine, Elle & Ed Hardy (4 Stores - 2200 Sft , Avg sale -30 Lcs per month , Manpower - 20)
- Visual Merchandising - Creating outstanding display layouts as per SOP to increase sales by attracting customer to the store
- Responsible for overall Store Operations of 1200Sft
- Handling 5 Team members & creating a dynamic environment for promotion of team members to the next level
- Handling a SOH of 2500Approx & to ensure no theft or shrinkage
- Excellent customer service
Education
BSC Hospitality & Hotel Administration - Hotel Management
IHMCT&AN (Institute of Hotel Management Kolkata)
IHM - Kolkata06-2014
Higher Secondary in Humanities -
Carmel High School
Kolkata01-2011
CBSC Secondary 10th Std -
B.D Memorial International
01-2009
Skills
- Recruitment and Selection
- Employee Relations
- HR Policies and Procedures
- Performance Management
- Training and Development
- Compliance and Legal Knowledge
- Payroll and Benefits Administration
- Conflict Resolution
- Communication and Interpersonal Skills
Accomplishments
- 3 promotions in 6.5 Yrs in Vishal Mega Mart (HR Domain)
- Star of the Quarter - FY 2019 (JAS Qtr.) - Driving hiring of Person with Disability across Pan India
- New Millennium Merit Award received from IHM- Kolkata in recognition for achieving 4th position in academic Yr. 2011-2012 in annual Examination.
Languages
English
First Language
Hindi
Beginner
A1
Bengali
Upper Intermediate (B2)
B2
Affiliations
- Travelling and making connections
- Public speaking
- Volunteering
- Reading books and articles
Certification
- Train the Trainer – POSH Certificate Programme from Pro Touch
Timeline
Manager - Recruitment Retail
Unison International Consultancy
12.2023 - Current
Deputy Manager HR
Nysaa Retail Pvt Ltd
12.2022 - 12.2023
Area HR - Nike , Rookie USA &TWG Tea
RJCorp Retail Division
05.2022 - 12.2022
Assistant Manager - HRBP
AirPlaza Retail Holding Pvt Ltd - Vishal Mega Mart Retail Hypermarket
01.2016 - 05.2022
Asst Store Manager
Arvind Lifestyle Brands Ltd
06.2014 - 12.2015
BSC Hospitality & Hotel Administration - Hotel Management
IHMCT&AN (Institute of Hotel Management Kolkata)
Higher Secondary in Humanities -
Carmel High School
CBSC Secondary 10th Std -
B.D Memorial International