Sahana Sadashiva
MDM Lead
Bangalore,Karnataka
Summary
To achieve a synergy that would benefit and uplift both the organization and me and would also help in co-coordinating me with organization.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
MDM Lead (Media Platforms)
Dentsu Aegis Network India Private Limited
Bangalore
08.2022 - Current
- Provide subject matter expertise on Master Data governance, management, and support data integration implementations across the supported applications
- Ensure that Master Data assets are identified, defined, categorized, and curated (e.g., entity relationship diagrams, data catalogues, Meta Data, etc.)
- Establish and manage relationships with key stakeholders, proactively seeking business insight into upcoming projects and initiatives impacting Master Data and key business decisions
- Develop, maintain, and continually enhance Master Data Management processes across the supported applications
- Oversee the tools (including global where available), processes and workflows used to monitor the quality of Master Data
- Ensure improvement in quality of Master Data through ongoing monitoring, evaluation, and escalation
- Contribute to improving Master Data literacy for the organization and provide leadership to the community of data owners across the Media Service Line and functions
- Liaise with business and technology (local and global) teams to ensure enrichment and maturity of MDM data repository
- Work with business and technology teams to define/create and incorporate new business logic rules
- Create and maintain MDM solution documentation
- Uphold high standards of quality assurance against deliverables
- Create organize and execute test plans and activities
Article Master Controller (Master Data Management)
Genpact
Bangalore
09.2020 - 08.2022
- Execute changes to master data in SAP (e.g Customer, vendor, merchant etc.) as approved by the business
- Coordinate material and finish products master data Article creation, validations and periodic maintenance on SAP
- Participate in projects and initiatives across multiple functional areas
- Work with business units and process specialists to resolve master data issues
- Ensure data quality, compliance and consistency of master data across business systems
- Support the business with required procedures, create and change business requests when needed via service now portal
- Assist business process specialist in defining standard operating procedures, process flows and related documentation
- Ensure data is conforming to all cleansing standards and governance policies
- Evaluate the article take on form and fill the correct specification values against the attributes within the set SLA
- Supervise and ensure clear and crisp communication with external parties
- Data Analysis to identify area of improvement
- On monthly/weekly basis we will we extract the data through SAP table view using t-code(SE16) some of the tables used to extract the data include: MARA -Related to material or article details, EINA - Related to info record, vendor details, MARC - Related to store details
- Extracting the data quarterly or yearly basis on large data set we will use SQL to extract the data based on the requirement we will build a query and extract the data
Delivery Manager (Master Data Management)
Genpact
Bangalore
01.2018 - 09.2020
- Actively participate with client service to understand the specific needs of the end client and coordinate with cross functional teams to ensure smooth delivery and maintenance of databases
- Drive Restatement projects that involves re-structuring of products in relation to other dimensions such as geography, measure, and time
- Identify process improvements and long-term solutions for high impact issues raised by client services
- Manage an array of MDM clients such as Smucker's, Campbell's, Philips, Conagra, Pinnacle
- Managing end to end delivery for various deliverables and support other verticals to trouble shoot the issue and provide solutions
- Managing conflicts, Negotiations, Timeline creation, Quality
- Management, Process management, change management, mentoring new hires
- Successful projects for implementation to migrate clients on different product platform
- Manage and enforce process compliance, effective communication, quality, and accuracy
- Successful time bound project delivery
- Managing team's productivity tracker which needs to be rolled out to the onshore clients on monthly basis
Business Analyst (Master Data Management)
Genpact
Bangalore
01.2017 - 12.2018
- Creating new setup for clients by liquidating the data report and provide Business improvement plans
- Classify products to predefined 1100+ classes and enrich its features based on category specific attributes
- Create and Maintain client specific hierarchies for major US CPG manufacturers
- Create and Manage Product Local Masters and merge with Product Global Master after deduplication, normalization, and standardization
- Quality Check and provide sign off on Final Staging Model for Data Threshold and Dimensions based Checks
- Generate weekly, monthly, quarterly, bi-annual, and annual reports for client and competitor products on parameters of new product launch, product hierarchy price, promotion, and sales volume to help client in formulating market strategy
- Sharing the data management report each week which consists of revenue details, product movement information based on geographies to the end client and suggesting them a plan of action to improvise their business
- Drive operational Excellence and facilitate Best Practice Sharing
- Knowledge Management and Preparing Transition Checklists, Documentations and Facilitate Transition
- Conducting deep dive sessions for the team to showcase everyone's performances on monthly basis
- Monitor the performance of assigned individuals and providing support when needed
- Creating logic rules to the web-based application for new clients who signs up a contract with Genpact
- Act as a project lead for each project's given to drive individually
- Handling escalations and providing resolutions for 10 ten clients which includes Pepsi Co, American Beverages, Conagra, Pinnacle, Wise foods, Dole, Smucker's, and few others
- Ensure customer satisfaction in completing the projects on a timely manner with accurate information
Business Analyst (Master Data Management)
Genpact
Bangalore
12.2014 - 12.2016
- To work on the client specific databases, ensuring flawless delivery on timely basis
- The data services department is responsible for the creation and maintenance of client databases in a hierarchical structure to provide data back to the client on their own and competitors' products
- This includes conversion of data into information through a series of operational activities like keycatting, coding, placements
- Send detail report on products that are moving in the store/market (Wal-Mart USA)
- Ensure timely and accurate update of all categories
- Responsible for delivering all the tasks on-time, every time
- Meet all deadlines for compare and info view submission
- Ensure that the schedule is reviewed as circumstances change (Timeliness)
- Providing suggestions to client to improvise their products and generating macro tool for client
- Quality check performed on the database of Associates on daily basis
- Conduct refresher training in new updates & on issues identified during their daily reviews
- Lean tested and trained
- Projects delivered to client that helped them to minimize the time spent on a report
- Ensure that all the feedback and the learning from the home office, client, field etc
- Is documented and applied to the categories to improve accuracy (Baseline the learning)
- Responsible for the continual 'coding' of new products to aid in the creation of client deliverables
- Be responsible for maintaining the SLA of each period and the delivery
Senior Associate
Genpact India
Bangalore
04.2012 - 12.2014
- To work on the client specific databases, ensuring flawless delivery on timely basis
- The data services department is responsible for the creation and maintenance of client databases in a hierarchical structure to provide data back to the client on their own and competitors' products
- This includes conversion of data into information through a series of operational activities like key catting, coding, placements
- Send detail report on products that are moving in the store/market (Wal-Mart USA)
- Ensure timely and accurate update of all categories
- Responsible for delivering all the tasks on-time, every time
- Meet all deadlines for compare and info view submission
- Ensure that the schedule is reviewed as circumstances change (Timeliness)
- Providing suggestions to client to improvise their products and generating macro tool for client
- Quality check performed on the database of Associates on daily basis
- Conduct refresher training in new updates & on issues identified during their daily reviews
- Lean tested and trained
- Projects delivered to client that helped them to minimize the time spent on a report
- Ensure that all the feedback and the learning from the home office, client, field etc
- Is documented and applied to the categories to improve accuracy (Baseline the learning)
- Responsible for the continual 'coding' of new products to aid in the creation of client deliverables
- Be responsible for maintaining the SLA of each period and the delivery
Associate
Genpact India
Bangalore
08.2010 - 04.2012
- The data services department is responsible for the creation and maintenance of client databases in a hierarchical structure to provide data back to the client on their own and competitor's products
- This includes conversion of data into information through a series of operational activities like key catting, coding, placements
Education
B.E - Information and Science
Malnad College of Engineering
Hassan 01.2004 - 01.2009
Skills
- Project Management
- Transition management
- Delivery Analysis
- Lean
- Green Belt
- Customer Service Skills
- Analytical Skills
- CPG and Retail services
- Front-End Supervision
- Team building & Training
- MS- Office
- RPM tool
- MDM
- SAP Tools
- Oracle SQL server
- Advanced Excel
Accomplishments
- Customer Appreciation Award (CSAT)
Lean Six Sigma Skills
- Green Belt Trained and Tested.
- Leaned Trained, Tested and Certified.
Key Initiatives
- Spec Efficiency Project- Increase logic efficiency from 70% to 90% +
- Create logic for US clients.
Technology And Tools
- Tools: MS- Office, RPM tool, MDM (Master data management), SAP Tools (SAP MM)
- A good knowledge on the Oracle SQL server database.
- Advanced Excel
Timeline
MDM Lead (Media Platforms)
Dentsu Aegis Network India Private Limited
08.2022 - Current
Article Master Controller (Master Data Management)
Genpact
09.2020 - 08.2022
Delivery Manager (Master Data Management)
Genpact
01.2018 - 09.2020
Business Analyst (Master Data Management)
Genpact
01.2017 - 12.2018
Business Analyst (Master Data Management)
Genpact
12.2014 - 12.2016
Senior Associate
Genpact India
04.2012 - 12.2014
Associate
Genpact India
08.2010 - 04.2012
B.E - Information and Science
Malnad College of Engineering
01.2004 - 01.2009
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