Sahaya Mary Jesuraja
Mumbai
Summary
Dynamic Business Development Manager with a proven track record and Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
Work History
Business Development Executive
Keyul Enterprises
08.2023 - 01.2025
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Orchestrated client relationships, elicited comprehensive requirements, and crafted accurate market-value quotations, resulting in a 30% increase in client acquisition and additional revenue
- Negotiated client contracts and agreements to cultivate profitable business transactions.
Operation Executive
Flipkart Internet Private
02.2022 - 06.2023
- Fostered and nurtured strong relationships with vendors successfully, Managing clients to ensure seamless communication and regional language efficiency, resulting in increased client satisfaction
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
Sales Wealth Counselor
Equentis - Research And Ranking
10.2020 - 01.2021
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Implemented evidence-based interventions to promote positive behavior change.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
Business Development Manager
Hansika Polymers
08.2017 - 03.2020
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.Spearheaded the successful launch of a new product line, resulting in a 30% increase in annual revenue.
Education
Bachelor of Management Studies - Marketing Management
BGPS Mumbai College of Arts, Commerce & Science
Mumbai, India04-2017
Skills
- Client Relationship Management
- Strategic Business Development
- Interpersonal Engagement
- Process Optimization
- Strong Active Listening
- Skilled Negotiator
- Vendor Relationship Management
Languages
English
Hindi
Tamil
Telugu
Marathi
Timeline
Business Development Executive
Keyul Enterprises
08.2023 - 01.2025
Operation Executive
Flipkart Internet Private
02.2022 - 06.2023
Sales Wealth Counselor
Equentis - Research And Ranking
10.2020 - 01.2021
Business Development Manager
Hansika Polymers
08.2017 - 03.2020
Bachelor of Management Studies - Marketing Management
BGPS Mumbai College of Arts, Commerce & Science
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