Sahil Anand
Customer Success Executive
Noida
Summary
A presales and Bid Management professional, supporting the sales process by understanding the client/prospect's business requirement and mapping it to the organization's offerings.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Customer Success Associate
LTIMindtree
Noida
06.2021 - Current
- RFP/RFQ/RFI End to End Support.
- Developing and following RFx pursuit timelines to achieve compliant proposal submissions.
- Collaborating and negotiating with best fitted partners to get suitable pricing for RFP submissions.
- Stakeholder Management - Liasing with cross-functional teams and individuals at various levels across Sales, Practice Heads, Delivery, Finance, Legal and other support functions.
- Contributing to process improvements and knowledge management
Senior Analyst
Capgemini
Kolkatta
09.2016 - 04.2018
- As a Windows Administrator worked on installing, configuring and maintaining Windows based servers for 8 clients in the Northern Europe region.
Solely responsible for monitoring Control M for a big UK based client
Got Rising Star Award for Identifying areas where automation can be done. This helped in removing repetitive tasks and improving the overall timelines of the project.
Education
MBA - Marketing
Great Lakes Institute of Management
Chennai 07.2019 - 03.2021
B.E. - Electronics And Communication
Nitte Meenkashi Institute of Technology
Bengaluru 08.2012 - 03.2016
Skills
Customer Success
Stakeholder Management
Presentation skills
Customer Engagement
Partner Relationship Management
Bid Management
Accomplishments
- Achieved YES Fellow Tag in Youth Leadership program of YES Foundation
- Volunteered for Rashtrotthana Blood Bank.
- Organized education camps and Plantation drives in Villages under Karma-Yoga Program.
- Volunteered for RHA (Robin Hood Army).
- Secured Third Place in GL Run
Certification
Microsoft Azure Fundamentals (AZ-900)
Timeline
Customer Success Associate
LTIMindtree
06.2021 - Current
MBA - Marketing
Great Lakes Institute of Management
07.2019 - 03.2021
Senior Analyst
Capgemini
09.2016 - 04.2018
B.E. - Electronics And Communication
Nitte Meenkashi Institute of Technology
08.2012 - 03.2016