Highly skilled Operations Analyst with over 3 years of experience in operations and business analytics, particularly within digital retail and marketplace environments. Adept at managing support processes and analyzing guest and partner support data to identify key trends and provide actionable insights. Proficient in Microsoft Office and data visualization tools like Domo, with a strong analytical mindset and exceptional attention to detail. Proven ability to prioritize multiple tasks and deliver accurate results in a fast-paced setting. Committed to enhancing Partner experience and improving operational efficiencies through data-driven recommendations and continuous improvement initiatives.
Power BI
Data Analytics (ExcelR)