Lalit Singh Bisht
Gurugram
Summary
Seeking the opportunity to work with a professional and reputed organization, A motivated individual who takes considerable pleasure in forming lasting positive impact with the Passenger and is driven to exceed the expectations of both customer and the organization.
Overview
7
7
years of professional experience
Work History
Front Office Executive
CBRE Asia Pvt Ltd
Gurugram
08.2023 - Current
- Company Overview: Working with DLF's acclaimed super-luxury portfolio, The Camellias is the first residential development in India to be accredited with LEED Platinum certification by the US Green Building Council (USGBC) for its sustainability and energy conservation efforts.
- Serves as a point of contact and/or an extension of the facilities team as a representative of the Experience team.
- Welcomes tenants, owners, and announces clients, applicants, and visitors.
- Primarily responsible for providing all sorts of concierge services, and ensuring the residents' satisfaction and comfort.
Guest Service Officer
Plaza Premium Group
Bangalore
12.2020 - 01.2023
- Company Overview: Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually
- Handling Corporate Guests
- Handling Business and First Class for Various Airlines
- Preparing Daily Reports and Sales Reports
- Handling Other Team and Subordinates
- Maintaining Daily Management Reports
- Updating ISO Files
- Billing In Different Softwares
- Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually
Industrial Training
Aloft Bangalore Cessna Business Park
Bangalore
01.2018 - 06.2018
- Company Overview: Aloft hotels are accompanied by Marriott
- Its a boutique luxury hotel
- Worked in all four major departments
- Aloft hotels are accompanied by Marriott
- Its a boutique luxury hotel
Education
Bachelor of hospitality management -
Amrapali institutes of hotel management
Uttarakhand01.2020
Higher Secondary -
Lucknow public school
Lucknow01.2016
Secondary -
Lucknow public school
Lucknow01.2014
Skills
- Adaptability
- Team-Oriented Approach
- Leadership
- Attention to detail
- Ability to multitask
- Vendor Management
Accomplishments
- Received two 'Service excellence award' & one 'extra mile award' with two years working with 'Plaza premium group'.
- Awarded as 'Best F&B trainee' during my industrial training.
- Employee of the month - DLF The Camellias
Hobbies and Interests
- Travelling
- Listening to music
Languages
- English
- Hindi
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Front Office Executive
CBRE Asia Pvt Ltd
08.2023 - Current
Guest Service Officer
Plaza Premium Group
12.2020 - 01.2023
Industrial Training
Aloft Bangalore Cessna Business Park
01.2018 - 06.2018
Bachelor of hospitality management -
Amrapali institutes of hotel management
Higher Secondary -
Lucknow public school
Secondary -
Lucknow public school
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