To secure a challenging and responsible management position with a quality oriented hospitality organization seeking an experienced, proven hotel professional with effective entrepreneurial skills in pre-opening hotels, operations, sales and marketing, staff management, budget analysis, cost controls and profit improvement etc.
Goal-oriented professional with nearly 14 years of experience in steering P&L accountability of restaurants, inventory and staff management functions and driving customer satisfaction while achieving organizational goals. Privileged for being associated & managing the business of Clarks Inn Suites, Jujurana Resort & Spa, D'Polo Club & Spa Resort, Razzberry Rhinoceros, Wimpy Restaurant, Hotel Fortune Select Regina, Vivanta by Taj, Hotel Brys Fort, Hotel Radisson Blu & Hotel The Grand. Completed Franchise Restaurant Manager Training Certification from Famous brand Johannesburg, South Africa. Restructured operations & introduced important measures to bring in profitability, strategic partner alliances, new customer acquisitions, & improvement in customer experience for the business processes. Ensured delivery of high quality services to support customer's needs; recommended promotional schemes to increase the footfall in the restaurant. Expertise in motivating, mentoring and leading large teams that well exceed the corporate expectations. Leveraged skills in liaising with govt. departments & regulatory authorities for obtaining sanctions, approvals and others clearance.
Team leadership