Sahil Pahwa

End-to-End Program Management

• Orchestrated seamless execution of programs from inception to completion.
• Coordinated cross-functional teams, ensuring successful outcomes.
• Designed, planned, and executed strategic partner incentive programs, such as the successful “Engage & Grow” initiative.
• Crafted compelling communication to engage partners in incentive programs.
• Conducted ROI analysis to measure program effectiveness and fine-tuned for maximum partner engagement.

Partner Enablement Workshops, Strategic Event Planning and Execution

• Designed and executed impactful webinars and face-to-face workshops for partners.
• Focused on enabling partners with product knowledge, sales techniques, and market insights.
• Orchestrated successful partner events, fostering collaboration and networking
• Ensured seamless execution, from planning to post-event follow-up

Go-To-Market Leadership and Adaptation

• Piloted Go-To-Market initiatives, incorporating partner feedback for continuous improvement.
• Adapted strategies to regional nuances, driving successful outcomes.

Stakeholder Relationship Building

• Engaged cross-functionally, fostering strong internal and external relationships.
• Aligned teams for common goals and successful outcomes.

Partner Performance Analysis and Partner Engagement

• Conducted in-depth partner performance analysis, dissecting partner medallion data to derive actionable insights.
• Collaborated with cross-functional teams to drive partner excellence and optimize program effectiveness.
• Collaborated with partners, driving channel growth.
  

Account Management:

• Successfully managed key accounts, including Samsung India Electronics Pvt. Ltd., Canon India Pvt. Ltd, HP India Sales Pvt. Ltd, and Sony India Pvt. Ltd.

End-to-End Channel Performance:

• Orchestrated channel performance and customer experience campaigns, from planning to execution.
• Developed frameworks, compiled data, and presented meaningful insights to clients.

Client Relationship Building:

• Communicated effectively with clients to understand their needs and develop customized solutions accordingly.
• Strengthened relationships with corporate clients, driving business growth, and executing effective solutions.
• Focused on enhancing customer engagement.

Efficient Project Execution:

• Collaborated with market research agencies and vendors to execute projects cost-effectively.
• Worked closely with clients on deliverables, timelines, and project insights.

Program Management Excellence:

• Led end-to-end program management, emphasizing effective communication,resource allocation, and decision-making.
• Developed survey design, sampling plans, and data analysis plans for various research studies.
• Coordinated with internal stakeholders to ensure that research objectives are being met.
• Prepared presentations for senior management highlighting key findings from ongoing research projects.
• Ensured operational excellence and maximized ROI for designated projects.

Managed End-to-End Loyalty Programs:

• Successfully oversaw comprehensive dealer and end customer loyalty programs in collaboration with Canon Inc.
• Designed,executed, and tracked program performance.

Field Marketing and Mystery Shopping:

• Efficiently handled end-to-end field marketing initiatives and mystery shopping campaigns.
• Ensured seamless coordination between shoppers, internal teams, and external stakeholders.

Vendor Management:

• Identified,engaged, and managed market research agencies and vendors for cost-efficient project execution.
• Conducted final shortlisting, negotiated prices, and ensured timely vendor payouts.

Channel Performance and Customer Experience:

• Conceptualized and executed channel performance and customer experience programs.
• Facilitated project planning, progress reviews, and task completion.

Client Servicing and Team Coaching:

• Mentored and coached project teams, integrating the work of multiple teams.
• Provided valuable input on team performance and rewards.

Business Vertical Development:

• Played a pivotal role in conceptualizing and building the retail marketing & mystery shopping division for V5 Global.
• Achieved remarkable billing growth from INR 30K to 2 Cr per month with a 40%gross margin within 3 years.

Solution Provider for HP Channel Partner & Regional Sales Team:

• Collaborated closely with the HP Channel Partner and Regional Sales teams to provide effective solutions.
• Assisted in addressing partner queries, resolving issues, and ensuring smooth operations.

Engagement with BU Heads and Country Managers:

• Actively engaged with Business Unit (BU) Heads and Country Managers.
• Facilitated communication, coordinated tasks, and supported various monthly and weekly activities.

Channel Partner Registration & Contracts Process Management:

• Managed the end-to-end process for Channel Partner registration and contracts at Hewlett-Packard Sales India Pvt.
• Ensured compliance, accuracy, and efficiency in partner onboarding and contractual agreements.

Data Management and Reporting:

• Prepared and communicated partner dashboard data on a daily, bi-weekly, and fortnightly cycle.
• Managed data extraction using BOSS and SAP, grouping T1 data with T2 invoices, and maintaining the BU database.

Problem Resolution and Stakeholder Coordination:

• Successfully resolved partner portal login issues, ensuring smooth operations.
• Facilitated project planning, progress reviews, and task completion by coordinating with internal and external stakeholders.