Territory Service & Sales Manager with 11+ years of experience in analytical instrumentation and material analysis. Expert in EDXRF systems, calibration, and industrial testing. Proven track record of managing ₹5 Cr+ business, driving AMC growth, and delivering technical solutions across automotive, metal finishing, and laboratory sectors.
Overview
11
11
years of professional experience
5
5
Certifications
6
6
Languages
Work History
Territory Service & Sales Manager
Fischer Measurement Technologies India Pvt. Ltd.
06.2015 - Current
Managed ₹5 Cr+ annual business across service and sales operations
Achieved high AMC conversion rates, increasing recurring revenue
Installed and maintained EDXRF and coating thickness instruments
Delivered technical presentations and application support
Led team of engineers and improved service efficiency
Handled key accounts in automotive, labs, and manufacturing industries
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Built long-lasting client relationships through excellent customer service and consistent followups.
Education
B.Tech - Electronics & Communication Engineering
Punjab Technical University
Skills
Analytical Instrumentation
EDXRF
Technical Sales
Application Support
Territory Management
AMC Growth
Calibration
Team Leadership
Accomplishments
Promoted to Senior Service Engineer (2019)
Best Performance Award (2018)
Led West Region EDXRF operations
Closed high-value deals in industrial and jewelry segments