Summary
Overview
Work History
Education
Skills
Passport I D
Personal Information
Languages
Hobbies and Interests
Disclaimer
Timeline
Generic

SAHIL SHAIKH

PUNE

Summary

Welcoming Demonstrator with talents in enticing customers to try and buy various products. Adept at answering product questions or concerns with up-to-date knowledge of store promotions and sales. Consistently works evenings and weekends.

Overview

1
1
year of professional experience

Work History

In Store Demonstrator

Alphatec Audio Video
Pune
06.2023 - Current
  • Demonstrated product features and benefits to potential customers.
  • Explained technical aspects of products to customers in a clear and concise manner.
  • Maintained records of sales figures and feedback from customers after product demonstrations.
  • Engaged customers warmly and encouraged each to try products, boosting sales of Audio Products items.
  • Increased sales by encouraging customers to purchase additional products and services.
  • Conducted product demonstrations to explain details, highlight features and show use.
  • Taught customers how to personalize experiences with products and obtain maximum benefit.
  • Used consultative sales techniques to uncover customer questions and needs.
  • Tracked market and competitor activities to stay current on products and consumer preferences.

Customer Service Executive

Travstore Travel Management
Pune
05.2019
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Maintained accurate records of customer interactions, transactions and comments in the database system.
  • Provided customers with detailed information about travel destinations and packages.
  • Developed customized travel plans to meet customer needs and preferences.
  • Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
  • Resolved any issues related to travel plans and services.
  • Collaborated with airlines, hotels and other vendors to ensure best rates for customers' trips.
  • Tracked customer satisfaction ratings through surveys and feedback forms.
  • Provided support during pre-trip preparations such as visa applications.
  • Managed customer complaints effectively according to established procedures.

CSA

Cambata Aviation Pvt Ltd
Pune
06.2017
  • Greeted passengers, directed them to their designated areas, and provided assistance with any questions or concerns.
  • Monitored the boarding process, ensuring that all passengers had proper documentation before allowing them to board the plane.
  • Inspected luggage for prohibited items and ensured that it was in compliance with airline regulations.
  • Assisted disabled passengers with boarding and disembarking from aircrafts.
  • Assisted in resolving issues related to lost luggage by coordinating with other departments involved in the process.

Education

B.Com -

05.2018

H.S.C -

02.2015

S.S.C -

03.2011

Skills

  • MS-CIT
  • Good Communication Skills
  • Ready to take responsibility
  • Quick Learner and Good Interpersonal Skills
  • Soft spoken, patient, modest with welcoming attitude towards the customers
  • Great presentation skills, with prompt and friendly service with excellent communication skills and customer service ability
  • Soft spoken with customer appreciation for humble service
  • Demonstration Skills
  • Thorough Knowledge of Product
  • Product Demonstration
  • Versatile
  • Technical Knowledge

Passport I D

N1784589

Personal Information

  • Date of Birth: 11/06/95
  • Nationality: Indian

Languages

English, Hindi and Marathi

Hobbies and Interests

  • Researching about smart phones and latest gadgets and technology from magazines like Digit and website like fonearena.com
  • Playing Piano right from the age of 8 years. Participated in school and college fest and also local events in city
  • Singing, producing music on digital audio workstation

Disclaimer

I hereby declare that the above information is correct and true to the best of my knowledge and belief.

Timeline

In Store Demonstrator

Alphatec Audio Video
06.2023 - Current

Customer Service Executive

Travstore Travel Management
05.2019

CSA

Cambata Aviation Pvt Ltd
06.2017

B.Com -

H.S.C -

S.S.C -

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SAHIL SHAIKH