SAHIL SK
Bishnupur
Summary
Senior service engineer with extensive experience at Sanrok Enterprises, specializing in hardware troubleshooting and customer support. Proven ability to diagnose complex issues and implement effective solutions, while also training junior engineers in industry best practices. Expertise in circuit design and a strong commitment to enhancing service delivery strategies for improved performance.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Sr. Service Engineer
SANROK ENTERPRISES
FARIDABAD
01.2024 - Current
- Installed and configured service equipment for optimal performance.
- Diagnosed technical issues and provided effective solutions to customers.
- Assisted customers with product inquiries and troubleshooting processes.
- Responded promptly to customer inquiries regarding product usage or technical issues.
- Conducted routine maintenance on machinery to ensure reliability.
- Collaborated with team members to improve service delivery strategies.
- Trained junior engineers on best practices and technical procedures.
Computer Hardware Engineer
WEB WORLD
KOLKATA
01.2017 - 09.2023
- Developed and tested hardware components to ensure proper functioning.
- Conducted troubleshooting and diagnostics on malfunctioning hardware systems.
- Evaluated vendor products for integration into existing systems and projects.
- Oversaw assembly processes to maintain quality standards in production.
- Provided training and support to junior engineers on hardware best practices.
Education
B.Tech - Electronics & Communication Engineering
Budge Budge Institute of Technology
01-2023
Diploma - Electronics &Telecommunication Engineering
Budge Budge Institute of Technology
01-2020
Higher Secondary Education -
Bishnupur Siksha Sangha
01-2016
Secondary Education -
Bishnupur Siksha Sangha
01-2014
Skills
- Practical experience on electronic gadgets' repairing
- Computer-hardware repairing
- Basic knowledge of C programming
- Circuit design
- Embedded systems
- Hardware troubleshooting
- Quality assurance
- Component selection
- Design implementation
- Troubleshooting
- Microcontroller programming
Hobbies and Interests
- Passionate on electronics' devices
- Repairing any kind of faulty hardware
- Cooking
- Listening to music
Personal Information
- Date of Birth: 05/07/97
- Father's Name: FORID SK
- Gender: Male
- Marital Status: Unmarried
- Religion: Islam
Projects
Smart Home Automation with IoT, This project provides a day-to-day, repeatable process that is automatable with smart home applications. The greater the control and flexibility of these processes, the more energy and cost savings the resident experiences, which are factors anyone who pays utilities strives to moderate. The smart home revolution is likely to be more of an evolution, with the incorporation of one or two home systems at a time, gradually automating our households through smart mobile devices.
Languages
English
Intermediate (B1)
B1
Bengali
Native
Native
Hindi
Advanced (C1)
C1
Timeline
Sr. Service Engineer
SANROK ENTERPRISES
01.2024 - Current
Computer Hardware Engineer
WEB WORLD
01.2017 - 09.2023
B.Tech - Electronics & Communication Engineering
Budge Budge Institute of Technology
Diploma - Electronics &Telecommunication Engineering
Budge Budge Institute of Technology
Higher Secondary Education -
Bishnupur Siksha Sangha
Secondary Education -
Bishnupur Siksha Sangha