Pratap Singh Rao
Vadodara
Summary
Seasoned Senior Service Engineer with comprehensive background in diagnosing, troubleshooting and repairing a wide range of equipment. Highly skilled at developing and implementing maintenance strategies to improve overall reliability and safety issues. Notable for leadership qualities and excellent communication skills, which have resulted in significant increase in team productivity and customer satisfaction in all previous roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr. Service Engineer
Methodex Systems Pvt Ltd
Vadodara
01.2019 - Current
- Sales and marketing of all currency handling products and security systems, like note sorting machines, CCTV, fire alarm systems, and electronic locks.
- Operation and maintenance of all currency-handling products in banks.
- Assigned and monitored daily tasks for team members.
Service Engineer
Mudrakshi Hytech India Pvt Ltd
Ahmedabad
10.2014 - 12.2018
- Operation and maintenance of all currency-handling products in banks.
- Resolved escalated customer complaints regarding product quality or service delivery issues.
Education
Diploma - Computer Science And Engineering
Vidya Bhawan Polytechnic College
Udaipur, Rajasthan11-2017
HSC, - (Secured 1st Clas 75.48%) From RBSE Ajmer
Guru Govind Singh Sr. Sec. School
Udaipur, Rajasthan03-2010
Skills
- Product marketing and product promotion
- Industrial technical seminar and event management
- Sales and maintenance of all banking security systems and currency-handling products
- Knowledge and handling of electronic locks
- Team management
- Field service experience
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Certification
- Certified data analyst
- Internship as a web developer
Accomplishments
- Best seminar presenter on phishing
- Best employee of the year F.Y 24
Affiliations
- Active participation in sports events at both school and college levels
Timeline
Sr. Service Engineer
Methodex Systems Pvt Ltd
01.2019 - Current
Service Engineer
Mudrakshi Hytech India Pvt Ltd
10.2014 - 12.2018
Diploma - Computer Science And Engineering
Vidya Bhawan Polytechnic College
HSC, - (Secured 1st Clas 75.48%) From RBSE Ajmer
Guru Govind Singh Sr. Sec. School
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