Sahil Kumar
Visa Filing Officer
Amritsar,PB
Summary
Dedicated and detail-oriented professional with over 2 years of experience in financial services and international student visa processing. Proven track record in handling embassy-compliant documentation, client counseling, and cross-selling financial products. Adept at building strong client relationships, ensuring high accuracy in documentation, and meeting organizational goals. Passionate about helping people achieve life-changing goals through a mix of structure and human empathy.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Visa Filing Officer
Blue Horse Immigration Pvt. Ltd.
09.2024 - Current
- Processed study visa applications for Germany, New Zealand, and Australia with a 97.8% success rate.
- Conducted personalized and group counseling for students throughout the application process.
- Ensured 100% embassy documentation compliance, leading to zero file rejections.
- Managed fee payments, medical bookings, and embassy portal submissions.
Relationship Executive
Muthoot Finance Ltd.
02.2023 - 08.2024
- Achieved monthly gold loan sales targets consistently and cross-sold insurance to over 200 clients.
- Maintained client relationships through follow-ups and after-service care.
- Handled customer KYC, loan disbursement, and branch-level CRM operations.
Customer Service Representative
Apollo Pharmacy Ltd.
07.2022 - 01.2023
- Supported walk-in customers with product-related queries, contributing to store sales.
- Ensured a smooth customer experience through clear communication and teamwork.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Increased sales by 10%.
Education
Bachelor of Commerce (B.Com) - Financial Accounting, Corporate Finance, Marketing Management
Guru Nanak Dev University
Amritsar, India 01.2019 - 01.2022
Grade 12 - Commerce
Punjab School Education Board
Amritsar, India 01.2017 - 01.2019
Skills
Certification
Data Analytics Virtual Experience Program Deloitte
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Visa Filing Officer
Blue Horse Immigration Pvt. Ltd.
09.2024 - Current
Relationship Executive
Muthoot Finance Ltd.
02.2023 - 08.2024
Customer Service Representative
Apollo Pharmacy Ltd.
07.2022 - 01.2023
Bachelor of Commerce (B.Com) - Financial Accounting, Corporate Finance, Marketing Management
Guru Nanak Dev University
01.2019 - 01.2022
Grade 12 - Commerce
Punjab School Education Board
01.2017 - 01.2019
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