SAHIL SHAIKH
MUMBAI
Summary
Dynamic professional with a proven track record at ICICI Lombard GIC, excelling in sales and customer engagement. Recognized for achieving 100% monthly targets, I leverage strong communication skills and a keen ability to influence outcomes. Experienced in payroll management and compliance, I am committed to continuous improvement and delivering exceptional results.
Aspiring to associate with the organization that offers me the opportunities to grow as an individual. To utilize my capabilities to the fullest and also to attain my goals in a way that benefits the organization.
Overview
2
2
years of professional experience
Work History
Sr. Tele Sales Officer
ICICI Lombard GIC
04.2023 - 10.2024
- Effectively managed a high volume of inbound and outbound customer calls.
- Generate prospective customers through cold calling, and close sales.
- Manage customer interactions by resolving issues and maintaining communications.
- Executed the complete sales cycle process, from prospecting through to contract negotiations, and closing.
- Secured new clients through targeted prospecting and networking.
- Achieved 100% monthly targets.
- Continuously completed monthly targets.
- I received an appreciation certificate as the best performer.
Analyst
WIPRO HR SERVICES INDIA PRIVATE LIMITED
MUMBAI
04.2023 - 10.2024
- I was also a part of the go-live for a new client and project.
- Prepared and processed U.S. payroll for more than 64,000 employees, ensuring 100% accuracy and timely delivery each pay period.
- Handled bi-weekly, weekly, and monthly payroll services for company employees.
- Conducted periodic audits of existing processes and procedures for accuracy and efficiency.
- Processing on-cycle and off-cycle payroll is complete, and settlement for all required pay groups is finalized.
- Skilled in handling payroll software (Workday), employee data, and payroll-related inquiries, supporting smooth payroll operations, and ensuring employees receive accurate and timely compensation.
- Audits and Compliance: Conducting internal audits, ensuring compliance with regulations, and working on Defensive Queries (Audit) to verify the accuracy of payroll calculations, deductions, and payments; these are a few examples of Defensive Queries (Audit): Termination Payout US, Compensation change, Pay group change, etc.
- Perform as an auditor, along with managing the queue, and allocating tasks to the team.
Education
T.Y.B.A.F -
S.I.E.S
12.2022
HSC -
Swami Vivekanand Junior College
12.2019
SSC -
Vivekananda English High School
12.2017
Skills
- Communication Skills
- Quick learner
- Keen to learn and improve
- Self-motivation
- Ability to take initiative
- Punctuality
- Positive attitude
- Able to take responsibility
- Stay committed
- Influencing skills
Disclaimer
I hereby declare that all the above given information is true to the best of my knowledge.
Languages
- Hindi
- English
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Sr. Tele Sales Officer
ICICI Lombard GIC
04.2023 - 10.2024
Analyst
WIPRO HR SERVICES INDIA PRIVATE LIMITED
04.2023 - 10.2024
T.Y.B.A.F -
S.I.E.S
HSC -
Swami Vivekanand Junior College
SSC -
Vivekananda English High School
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