Summary
Overview
Work History
Education
Skills
Timeline
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Kaila Sree Vidhya Grace

Hyderabad

Summary

“ Seeking a suitable and rewarding career, with an esteemed Organization, this would offer good advancement potential, challenges and opportunities to zoom my carrier growth, contributing to the success of the Organization”.

Overview

5
5
years of professional experience

Work History

Procure to Pay (SAP-EEM) Analyst

C3I Support Solutions
Hyderabad
10.2018 - 02.2021
  • Probing the issue faced by the user, diagnosis of the problems
  • Checking for the resources for the troubleshooting
  • Help the users by guiding steps to troubleshoot the issue
  • Assist user remotely to resolve the issues
  • Assisting Merck employees in completing their Expenses sheets on time and resolving issues when required in SAP EEM
  • Trying to resolve POs and payment related issues for the Vendors and Merck employees in Vendor and PO management
  • Going an extra mile to make user the clients have the issues Resolved swiftly
  • Working rotational shifts which gave exposure with users from different regions.

Practioner Cum Associate for Surrender Aversion team

Concentrix Daksh
Visakhapatnam
09.2015 - 02.2016
  • Contacting clients through Outbound calling process, handling 30-40 clients in a day
  • Trying to understand the issue of the client as in why they are unable to pay the premiums on time
  • Ensuring that the client understands the benefits of the insurance plan and how they can be benefitted on the long run
  • Switching between the languages as per the client requirements and help them with their questions.

Senior Recruitment Co-ordinator – Offer Letter Auditor (Microsoft)

Randstad Offshore Services
Hyderabad
02.2021
  • Auditing Offer Letters to ensure there are no errors before the candidates approve it
  • Mentoring and reviewing the audits for the new hires when required
  • Scheduling Interviews for the candidates with the interviewers
  • Verification of Citizenship and Cloud background Verification
  • Validating the candidate as per the job profile mentioned in the Job Requisition
  • Keen observation in cross-verifying the candidate information before profiling
  • Assigning the candidate to the Schedulers for further process
  • Granting access to the Hiring Managers for the candidate profile (Internal - Connects)
  • Training and reviewing the new hires when required for multiple Queues.

Education

Diploma - Automation and Robotics

Central Institute of Tool Design
Hyderabad
07.2015

SSC -

Pavithratma Eng. Med High School
Nalgonda
04.2009

Skills

  • Good Communication Skills
  • Positive attitude and Proactive approach, Team player
  • Ability to work under any circumstances and get flexible in different teams as per business requirement
  • Willingness assigned to learn and accomplish tasks in timely manner
  • TECHNICAL EXPERTISE
  • System Application Software : One Identity Active Directory
  • WebEx, Cisco Applications, SAP GUI 750
  • Proficient with the Google environment including Gmail, Docs, Sheets and Slides
  • Proficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook and applicable tools

Timeline

Senior Recruitment Co-ordinator – Offer Letter Auditor (Microsoft)

Randstad Offshore Services
02.2021

Procure to Pay (SAP-EEM) Analyst

C3I Support Solutions
10.2018 - 02.2021

Practioner Cum Associate for Surrender Aversion team

Concentrix Daksh
09.2015 - 02.2016

Diploma - Automation and Robotics

Central Institute of Tool Design

SSC -

Pavithratma Eng. Med High School

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Kaila Sree Vidhya Grace