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Driven Service Centre Coordinator with hands-on experience in coordinating and supervising team members at Service NSW. I bring a strong foundation in leadership and a deep understanding of customer service dynamics and team management. I excel at managing workflows, resolving escalated customer inquiries, and identifying areas for improvement to ensure seamless service Centre operations and high levels of customer satisfaction. With a collaborative mindset and commitment to excellence

ServiceNow Platform Owner and Enterprise Service Delivery Leader with a history of achieving 15% cost reductions and enhancing operational efficiency through strategic automation. Proficient in ITIL and risk management, emphasizing stakeholder engagement and cross-team collaboration. Delivers solutions that significantly improve service quality and customer satisfaction. Demonstrates strong problem-solving skills and fosters robust relationships with clients and team members.

A dynamic leader with a proven track record at Fairfield Inn and Suites Texarkana, Tx, excelled in operations management and effective communication. Spearheaded initiatives that boosted efficiency and slashed costs by 20%, while fostering a culture of innovation and collaboration. Expert in strategic planning and crisis management, driving sustainable growth and operational excellence.

Committed and highly experienced Water Purifier Service Technician with 12+ years of hands‑on expertise in installing, servicing, and troubleshooting advanced RO, UV, and UF water purification systems across multiple leading brands. Demonstrated ability to diagnose complex technical issues, optimize water quality performance, and deliver high first‑time‑fix solutions. Skilled in TDS calibration, membrane testing, pressure management, pump/SMPS repair, and preventive maintenance to ensure long‑term system reliability. Known for strong customer communication, accurate documentation, and adherence to safety and quality standards. Seeking an opportunity to contribute my technical expertise, customer‑focused approach, and continuous improvement mindset to enhance service efficiency, customer satisfaction, and organizational growth.

Sai Prasad

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LG SERVICE CENTRE OWNER FOR 5 YEARS

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Bachelor of Science - BSC BIOCHEMISTRY

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LG SERVICE CENTRE OWNER FOR 5 YEARS

Bachelor of Science - BSC BIOCHEMISTRY

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