Qualified Engineer (Computer Science and Information Technology), highly organized professional with over 15years of functional experience; proven ability to manage and lead the projects in getting consistent results with systematic approach to problem solving, effective analysis of results and implementing solutions
Overview
15
15
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
Work History
Technical Lead
Wipro
Bangalore
04.2018 - Current
Global support and solutions provider to Cardinal Health, DIAGEO and Novartis
Planning and implementing CyberArk.
Key Roles & Responsibilities executed
Worked on CyberArk Versions 9.x, 10.x, 11.x and 12.x
Involved in understanding the client requirement and designing the Cyberark solution to implement it in On-premises and cloud
Involved in implementing Cyberark 9.8 implementation to secure business critical accounts- privileged accounts, windows local admins and domain admins to provide enterprise wide security solution
Designed, Installed and configured Core Cyberark 9.8 Components (CPM,PSM,PVWA and PSMP) in production and dev environment in on –premises and cloud (AWS and GCP) environment
Involved in gathering requirements from the client and providing solutions as per there requirement
Ensuring the replication is happening from production vault to DR vault
Testing Failover and Failback cases for Disaster Recovery Scenario
Configure Load Balanced setup for PSM and PVWA
Perform DNA Scan, as per client requirements to get an idea of Privileged accounts present in environment
Create HLD, LLD, KDD documents
Workshop these documents and get it reviewed as well as approved by Client
Create Test Approach and Pilot Rollout documents
Workshop these documents and get it reviewed as well as approved by Client
Design Account Migration Approach, as well as define new access management protocol for Client environment
Create Safe Design and Dual Control procedures
Fine tuning existing CPM and PVWA policies depending on changing environment
Making configuration changes in PADR.ini file
Install Private ark client on all the CyberArk Servers
Troubleshooting experience on CyberArk components Like Vault, Private ark client, CPM, PVWA &PSM
Managing the CyberArk services
Knowledge of CyberArk PACLI to automate tasks related to user and safe management
Experienced in Azure and AD administration
Worked on Azure App onboarding and troubleshooting
Configuring Master policy in PVWA
Worked on Reconciliation Accounts& Logon Accounts
Involved in planning the transition phase for new CyberArk projects
Preparing the KT program, handling the transition phase and setting up the new team
Experience in handling designing phase, implementation phase and setting up teams for BAU support
Experience in handling the team of more than 30 members.
Evaluated and adopted new technologies to address changing industry needs
Investigated system issues and implemented resolutions to reduce downtime
Defined parameters for API and data acquisitions
Advised management, business and technical staff on solutions using specific domains or technology
Offered input on technical and platform-related strategic planning initiatives
Specialist
ABINBEV
Bangalore
11.2017 - 04.2018
Global support and solutions provider to ABINBEV
Planning and implementing CyberArk
Key Roles & Responsibilities executed:
Working in CyberArk authentication process for all kinds of accounts (windows/unix/DB)
Working with CyberArk Version 9.x
Responsible for supporting the CyberArk implementation, operationally, and for making modifications that will mature its use
Migrate user accounts into password vaulting tool
Troubleshooting and maintenance of the password vaults
Provide user support for CyberArk when necessary
Support for current and future CyberArk projects
Working with LDAP/AD Authentication
Troubleshooting the issue with different type of connections like windows RDP, Unix SSH etc
Working with user authentication model on different unix platform (solaris, linux, Aix & HP-Ux)
Working with CyberArk Components EPV, PVWA, CPM, PACLI
Integration with AD (Directory Mappings), Radius SIEM (Sumo Logic, Splunk), ITSM integration, SNMP for monitoring and Exchange for workflows; created/managed safes, platforms; managed accounts of Linux (local accounts, with AD Bridging, as well as using SSH Keys), network accounts (of Load Balancers, Switches, Firewalls, Routers)
Generating different kinds of reports from PVWA as per auditor/user request
Performing health checkup for CyberArk components
Installation and configuration of OPM and troubleshooting OPM related issues
Onboarding and testing different kinds of privileged accounts in CyberArk
Configuration of reconcile accounts
Safe creation and Management
Defining Policy\Platform and Management
Performing directory mapping
Handling Bulk Task for moving non-CyberArk servers into CyberArk
Working with vendor support to fix the unknown issues
Participated CyberArk Upgrade Activity.
Senior Engineer
Xilinx India Pvt.Ltd
Hyderabad
07.2016 - 09.2017
Global support and solutions provider to Xilinx
Planning and implementing AD integration to all Xilinx applications and involving in technical aspects of Xilinx new business
Complete Administration, managing of CyberArk
Key Roles & Responsibilities executed:
Complete Administration and Managing Active Directory , DNS,GPO,ADFS and Access Management
Completed many complex ADFS & ADFS Proxy Deployments , ADFS Claim Based Rules ,Single & Multiple Domain Federation of ADFS
Setup of ADFS 2.0,3.0 and ADFS proxy servers
Complete administration of FIM servers from offshore and Amend attribute mappings(Import and Export) for various Management Agents from source to destination systems
Administration and upgrading of AGPM
Creating, Managing and Troubleshooting GPO
Need to learn about new upgrades of products we use, Plan and upgrade if required
Writing PowerShell to automate routine works and creating reports as per the request from other teams
Providing Access Control for Data in Linux servers using Privileged Access Management CA Tool
Planning and migration of Domain controllers from windows 2008 to Windows 2012 R2 and decommission of windows 2008 domain controllers
Infrastructure Management and software setup of CyberArk for Password Management
Strong knowledge of the Cyber-Ark privileged session management product
Integration with application embedded credentials, Windows based accounts, LINUX/UNIX accounts and database accounts
Experience in creating new Policies and modifications in existing Policies
Identify gaps in the current state which need to be addressed in order to manage privileged access in conformance with the strategy
Working on upgrading Cyber-Ark to new version and Experience in DR testing
Worked on an project to migrate and manage all CISCO device accounts using Cyberark ( riverbed,Aruba,Cisco IOS, Cisco Nexus … )
As a CyberArk Consultant, prepared POC environment for upgrade from 9.1 to 9.7 (with Installation & Implementation 9.7 SOW preparations, prepared project plan, conducted requirements gathering, worked with VM Infra Team, cloud team and Windows Server team Requirement gathering and implementation of connection components for storage devices onboarding on CyberArk which includes network devices( riverbed,Aruba,Cisco IOS, Cisco Nexus … )
Integration with AD (Directory Mappings), Radius SIEM (Sumo Logic, Splunk), ITSM integration, SNMP for monitoring and Exchange for workflows; created/managed safes, platforms; managed accounts of Linux (local accounts, with AD Bridging, as well as using SSH Keys), network accounts (of Load Balancers, Switches, Firewalls, Routers)
Documentation of all projects, estimating the cost involved and work with respective teams for approval of projects
End to end planning and Execution of projects
Upgrading Dell Change Auditor as and when new upgrades are released and working with Auditing team for creation of Active Directory auditing policies
Working with MS tools like Terminal Services, Replmon, Account Lockout tools, Rep Admin, netdiag, ldap, csvde… etc
Creation of certificates and certificate templates as per the application requirement
Automation of certificate creation for routine requests using PowerShell
Perform Daily Service Request
Manage, administer and troubleshoot incidents reported
Following the ITIL process and completing the tasks within SLA
Create, Perform, get the approvals and closing the CMR’s for any changes in Group policies
Coordinate with external parties and customers for problem resolution
Documenting Root Cause analysis for all Technical issues.
Monitored employee performance to keep projects on task
Senior System Engineer, ODivision
Colruyt IT ConsultancyIndiaPvt.Ltd
Hyderabad
08.2014 - 07.2016
Global support and solutions provider to Colruyt Group
Planning and implementing AD integration to all Colruyt applications and involving in technical aspects of Colruyt’s new business
Key Roles & Responsibilities executed:
Complete Administration and Managing Active Directory , DNS,GPO,ADFS,FIM and Access Management
Completed many complex ADFS & ADFS Proxy Deployments , ADFS Claim Based Rules ,Single & Multiple Domain Federation of ADFS
Setup of ADFS 2.0,3.0 and ADFS proxy servers
Planned and setup FIM to synchronize of ID and Group information between MainFrames, AD and AD
Administration and upgrading of AGPM
Creating, Managing and Troubleshooting GPO
Need to learn about new upgrades of products we use, Plan and upgrade if required
DNS migration from Microsoft DNS to Infoblox, Migration of records, Writing PowerShell scripts for migration
Writing PowerShell to automate routine works and creating reports as per the request from other teams
Providing Access Control for Data in Linux servers using Privileged Access Management CA Tool
Writing Policy rules for Access Management using Selang commands as per Linux teams requirement
Planning and migration of Domain controllers from windows 2008 to Windows 2012 R2 and decommission of windows 2008 domain controllers
Infrastructure Management and software setup of Cyberark for Password Management
Documentation of all projects, estimating the cost involved and work with respective teams for approval of projects
End to end planning and Execution of projects
Upgrading Dell Change Auditor as and when new upgrades are released and working with Auditing team for creation of Active Directory auditing policies
Creation of Access Templates and Managing units in Quest Active Roles and customizing of Active Roles webpage as per the requirement
Working with MS tools like Terminal Services, Replmon, Account Lockout tools, Rep Admin, netdiag, ldap, csvde… etc
Creation of certificates and certificate templates as per the application requirement
Automation of certificate creation for routine requests using PowerShell
Perform Daily Service Request
Manage, administer and troubleshoot incidents reported
Following the ITIL process and completing the tasks within SLA
Create, Perform, get the approvals, and closing the CMR’s for any changes in Group policies
Coordinate with external parties and customers for problem resolution
Documenting Root Cause analysis for all Technical issues .
Identified software issues and handled troubleshooting to resolve quickly
Worked with stakeholders to determine implementation and integration of system-oriented projects
Analyst, Senior Infrastructure Engineer
Deloitte Support Services INDIA Pvt.Ltd, HP Company
Hyderabad, Chennai
09.2011 - 07.2014
Global support to Deloitte Member Firms and for Deloitte audit applications EMS, TL, ACTT and CMS
Quality analysis of Application servers, AD related stuff for Application servers and supporting applications
Key Roles & Responsibilities executed:
Working with EMC Documentum related applications like CMS, XTS, FAST, Xplore and Publishing servers
End to end involvement in Designing and implementing AD integration for all new and old applications
Creating, managing and troubleshooting certificates ( ADCS) for applications and devices
Planning and implementing decommission of 2003 servers
Active Directory Management & Group Policy Implementation in an Enterprise Domain architecture which has 3, 00,000+ Domain Objects
Installed and provided training to peers on AGPM
Following the ITIL process and completing the tasks within SLA
Implement,manage Access Control Lists for all the file servers & performing ACL restructure if required
Testing 2012 R2 environment and promoting 2012 Domain controllers
Planning and implementing FIM 2012 R2 to integrate HR, Mainframe, Oracle and AD
Quality analysis of Application related servers
Performance maintenance of Deloitte Audit Application servers
Creating xml files required for test publishing the content using Xmetal and troubleshooting the issues
Basic knowledge on IBM Websphere
Providing Global support to Deloitte Audit Applications like Engagement Management System, Technical Library and ACTT
Provide support for Content Management system like, processing the packages, running the subscriptions, technical support for all CMS related stuff
Patching all the application related servers
Performing Performance checks and Availability checks on all the applications
Change management and Incident Management support as per SLA
Deployment of Applications, Bringing up of the entire Application environment after Patching
Resolve alerts indicating time Provide support on Terminal session’s issue, Low Disk space, Server build, Server Decommission, Server Relocation, Server Performance issues, File Replication Service issues, etc..
Documenting Root Cause analysis for all Technical issues
Providing Global support for EMS application like deployment , working on Incidents, Availability check, Creation of Engagements, Support for server and Client EMS
Level-3 supporting for EMS , TL and ACTT Deloitte auditing related applications
Performing ADDENDUMS like checking the Group policies, adding users and computers, Adding DNs entries, VIPs Entries
Running qualys report on servers to check the server readiness
Performing QA on all the application servers and proving reports on servers
Marinating server list and tracking the changes
On-call 24
7 support for applications
Performing daily health checks of applications and writing PowerShell or VBScripts to check the application availability
Checking the changes in servers and server maintenance using EVOLVEN tool
To provide technical administration support for the VMware vSphere 4.1, Virtual Server Infrastructure(VSI), Virtual Desktop Infrastructure(VDI) and other associated infrastructure managed by the Virtualization team to support business objectives
Part of Global IT Infrastructure Management Group [Cloud Remote Computing Services - CRCS]
Monitoring and managing the virtual infrastructure interface through vCenter Server
Manage user access to the VMware infrastructure inventory objects, using vCenter Server to monitor resource usage
Virtual Machine Management: Deploy virtual machines using templates and cloning,
Modify and manage virtual machines, Create and manage virtual machine snapshots, Updating the VMware tools on VM’s
Mphasis an
Senior Infrastructure Engineer
Mphasis, HP Company
06.2008 - 09.2011
Aspiring to prove my credential by optimum utilization of my skills in the field of IT as a System Administrator, in harmony with the needs of the enterprise and meet the emerging trends in the fast changing corporate scenario
I take the opportunity of forwarding my curriculum vitae, Global support to client “AMEX” IT Infrastructure,for entire 80 geographical sites across globe and consisting of around 1200 infrastructure servers on a total
Key Roles & Responsibilities executed
ID creation, migration, group creation, group policies creation, troubleshooting, DC installation, decommissioning, troubleshooting replication issues, Troubleshooting trust relationship issues, Backup scheduling for DC, profile issues, home drive & share drive issues, scanner & printer issues, account lockout tools
Working with the Citrix tool Peregrine (ServiceCenter) and Manage now ticketing tool
Working with MS tools like Terminal Services, Replmon, Account Lockout tools, Rep Admin, netdiag, ldap, csvde… etc
Working with other Tools like Dameware, Quest Migration, Spotlight, AdRep and Quest Active Roles
Perform Daily Service Request
Manage, administer and troubleshoot incidents reported
Following the ITIL process and completing the tasks within SLA
Create, Perform, get the approvals and closing the CMR’s for any changes in Group policies
Coordinate with external parties and customers for problem resolution
Excellent hands on experience and practical Knowledge in Windows Server OS (2000 / 2003 Server Administration and Management)
Implementing , Administering & Troubleshooting Domain Controllers, Additional Domain Controllers, File, Backup, DHCP, DNS, Print, DFS, IIS, FTP, Terminal, Application, DLO Server’s and Services in Windows 2000 / 2003 Infrastructure
Active Directory Management & Group Policy Implementation in an Enterprise Domain architecture which has 2, 00,000+ Domain Objects
Implement,manage Access Control Lists for all the file servers & performing ACL restructure if required
Maintaining Antivirus compliance & Windows Patch Compliance and ensuring the desktops and servers are patched up-to date
Implementing,managing Printer-Manager plus tool to keep accountability and tracks of Printouts taken
Implement & Troubleshoot Disk Quotas, File Screening for all the File servers
Sys-log Analysis & Monitoring
FSMO roles seizing and FSMO role transfer
Performing Business Continuity drill & Vulnerability Assessment Test for all critical / Non-Critical windows servers on Half-Yearly basis
Fundamental Implementing & Troubleshooting skills on VMware, Citrix, Soft grid Applications
Resolve alerts indicating time Provide support on Terminal session’s issue, Low Disk space, Server build, Server Decommission, Server Relocation, Server Performance issues, File Replication Service issues, etc..
Performing security related scans for all desktops and servers across Chennai for Admin Access, Media Files & IO Devices etc..
And providing the reports to the concerns stakeholders
Documenting Root Cause analysis for all Technical issues.
Education
Bachelor of Science - Computer And Information Systems Security
Aurora Research Insititute
Hyderabad
07.2004 - 04.2008
Skills
TECHNICAL EXPERTISEundefined
Certification
Microsoft Certified Systems Engineer (MCSE) on Windows 2003
Timeline
Technical Lead
Wipro
04.2018 - Current
Specialist
ABINBEV
11.2017 - 04.2018
Senior Engineer
Xilinx India Pvt.Ltd
07.2016 - 09.2017
Senior System Engineer, ODivision
Colruyt IT ConsultancyIndiaPvt.Ltd
08.2014 - 07.2016
Analyst, Senior Infrastructure Engineer
Deloitte Support Services INDIA Pvt.Ltd, HP Company
09.2011 - 07.2014
Senior Infrastructure Engineer
Mphasis, HP Company
06.2008 - 09.2011
Bachelor of Science - Computer And Information Systems Security