SAIARUNASRI TANGELLA
HYD
Summary
RESULT-DRIVEN COMPLIANCE AND RISK SPECIALIST WITH OVER 3 YEARS OF PROGRESSIVE EXPERIENCE AT AMAZON, ADVANCING FROM INVESTIGATION SPECIALIST TO SENIOR PRODUCT COMPLIANCE ASSOCIATE AND RISK SPECIALIST. ADEPT AT CROSS- FUNCTIONAL COLLABORATION, STAKEHOLDER ENGAGEMENT, AND LEADING AUDIT AND COMPLIANCE PROGRAMS TO ACHIEVE MEASURABLE BUSINESS IMPACT.
Highly knowledgeable in regulatory compliance with background in implementing business process improvements and ensuring alignment with legal standards. Skilled at conducting risk assessments, interpreting legal guidelines and delivering comprehensive reports. Proven ability to effectively communicate complex compliance issues, contributing significantly to operational efficiency and corporate integrity.
Overview
4
4
years of professional experience
Work History
Senior Prod Compliance Associate
Amazon
08.2024 - Current
- Reviewed and ensured global product compliance, monitoring listings and workflows to meet quality, productivity, and SLA standards.
- Liaised with partners and internal teams to automate compliance checks, reducing manual efforts and increasing accuracy.
- Led multiple audits and risk assessment projects, primary or secondary point of contact for high-profile initiatives including First Contact Rate, Contact Resolution Rate, and Repeat Contact Rate analysis.
- Facilitated process improvements based on audit findings, driving business volume growth and compliance adherence.
- Led risk identification and mitigation initiatives across business processes, reducing exposure to fraud through data analysis and root cause investigations.
- Nominated for the Business Catalyst Award (highest award in current role) - first L3 associate to be nominated for insight generation and implementation impact.
- Delivered 9 implemented insights, earning Top Insights of the Month recognition for October and November 2025.
- Successfully managed and optimized over 27 Buyer Risk Prevention aligning risk management with VP-level strategic goals.
- Streamlined quality assurance frameworks, improving defect detection by 60% and scaling audit volume by 2,000 cases weekly while reducing operational costs.
- Implemented technical process enhancements that cut bad actor reinstatement cases from 75k to 10k, significantly improving fraud prevention.
- Delivered executive-level business reviews with actionable insights driving risk management strategy and resource planning.
- Developed dashboards and reports using Excel, SQL, and SharePoint supporting program KPIs and audit quality improvement.
- Led root cause analyses on recurring risk patterns, driving process redesigns that decreased incident recurrence by 25%.
Senior Investigation Specialist
Amazon
03.2022 - 08.2024
- Handled daily failed queues and email queues about 100 to 120 per day for different marketplaces.
- Conducted audits and classification to enhance data integrity and customer experience.
- Communicated findings and escalated issues to senior management, recommending process enhancements.
- Coordinated with cross-functional teams to resolve listing discrepancies enhancing overall account health.
- Championed automation initiatives reducing case handling time by 4 minutes per case, facilitating a 20-person headcount reduction.
- Coordinated complex investigations involving cross-regional teams, ensuring timely resolution of high-risk escalations and maintaining regulatory compliance.
- Led onboarding and mentoring of new specialists, enhancing team performance and compliance insight delivery.
Education
BACHELOR'S DEGREE - ELECTRONICS AND COMMUNICATION ENGINEERING
JNTUH
Skills
- Microsoft Excel (Advanced)
- Google Workspace
- Program Tracker Tool - ASANA
- Salesforce
- Jira
- Slack
- Bliss
- SQL (Intermediate)
- Data Analysis & Reporting
- Risk Management & Compliance
- Excellent communication
- Planning and organizing
- Flexible
- Root Cause Analysis & Business Insights
- Adaptability
- Problem solving
Awards
- Business Catalyst Award - Nominee, 01/01/25
- Empty Chair Award Q3 & Q4, 01/01/25
- Investigator of the Month (Q3 & Q4), 01/01/25
- Winners of Winner Award (Q4), 01/01/25
- Extra Mile Award (Q2), 01/01/24
- Top Insights of the Month (Q3), 01/01/25
Personal Information
Title: Senior Prod Compliance Associate
Languages
Telugu
First Language
English
Proficient
C2
Hindi
Advanced
C1
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridTimeline
Senior Prod Compliance Associate
Amazon
08.2024 - Current
Senior Investigation Specialist
Amazon
03.2022 - 08.2024
BACHELOR'S DEGREE - ELECTRONICS AND COMMUNICATION ENGINEERING
JNTUH