Saidulu Chilka
Hyderabad
Summary
Results-driven Technical Program Manager with 21 years of experience in directing IT projects through all lifecycle phases, focusing on risk and issue management. Enhanced quality processes in manufacturing, driving operational improvements. Skilled in enterprise applications such as SAP and content management systems, with hands-on expertise in Java and J2EE across multiple industries.
Overview
18
18
years of professional experience
Work History
Principal Product Manager DPEx
Aurigene Pharmaceutical Services Ltd
Hyderabad
04.2025 - Current
- Led product management for DocHub, a critical Quality Management System (QMS) handling GMP documents (SOPs, STPs, Specifications, Master Validation, Manufacturing Masters, Quality reports, Notifications, Executed documents) via the LSQM Module.
- Facilitated support for Documentum-related issues across multiple sites, ensuring operational continuity and user satisfaction.
- Directed the Incident Management System for efficient tracking and resolution of system issues.
- Expertly troubleshot and resolved major and minor issues impacting LSQM, LSRD, and LSSV modules, minimizing downtime.
- Managed product lifecycles and enhancements in JIRA, streamlining processes for continuous improvement.
- Spearheaded Audit Management processes, ensuring compliance and successful outcomes.
- Oversaw Documentum Server Management, optimizing performance and reliability.
- Coordinated with product vendor teams to resolve complex product issues, enhancing solution implementation efficiency.
- Managed relationships and P2P processes with multiple vendors, ensuring seamless integration and service delivery.
Principal Product Manager DPEx
Dr. Reddy's Laboratories Ltd.
Hyderabad
09.2021 - 03.2025
- Led product management for DocHub, a critical Quality Management System (QMS) handling GMP documents (SOPs, STPs, Specifications, Master Validation, Manufacturing Masters, Quality reports, Notifications, Executed documents) via the LSQM Module.
- Directed the Incident Management System for efficient tracking and resolution of system issues.
- Expertly troubleshot and resolved major and minor issues impacting LSQM, LSRD, and LSSV modules, minimizing downtime.
- Managed product lifecycles and enhancements in JIRA to foster continuous improvement.
- Spearheaded Audit Management processes, ensuring compliance and successful outcomes.
- Oversaw Documentum Server Management, optimizing performance and reliability.
- Coordinated with product vendor teams to resolve complex product issues and implement effective solutions.
- Managed relationships and P2P processes with multiple vendors, ensuring seamless integration and service delivery.
Deputy General Manager
Zydus Cadila
Ahmedabad
07.2017 - 09.2021
- Orchestrated the implementation of ZyDMS, a comprehensive Document Management System, across all Zydus sites.
- Successfully introduced Life Sciences and Quality Management (LSQM) using D2, enhancing document control capabilities.
- Oversaw Incident Management System, streamlining tracking and resolution of technical issues.
- Conducted in-depth troubleshooting of major and minor LSQM issues, enhancing system reliability.
- Collaborated with product vendor teams to address and resolve product-related challenges.
- Coordinated IT operations and optimized network and bandwidth settings, ensuring robust infrastructure.
- Managed change requests and deviations within the Trackwise system.
Assistant Consultant
Tata Consultancy Services
Hyderabad
04.2011 - 06.2017
- Provided L3 support for GSUs across four global hubs (Singapore, Mexico, US, Barcelona), facilitating cross-border account openings and maintenance.
- Monitored and managed services to resolve issues promptly and ensure continuous operation.
- Performed comprehensive server management for critical banking applications.
- Contributed as a key member of the Production Support team for DRM, a Documentum-based tool for managing business-critical documents and records.
- Ensured compliance with government regulations by improving document retrieval and delivery capabilities.
- Implemented electronic backups for critical documents across all departments.
- Configured access controls to ensure only authorized users can access documents electronically.
- Streamlined document processes using technology to manage lifecycle from creation to destruction, covering review, approval, storage, and archiving.
- Designed and implemented folder structures and access rights to enhance user access to documents.
ITA
Infosys Technologies
Hyderabad
12.2010 - 04.2011
- Troubleshot issues as Documentum Developer for XMetal Author and Developer, ensuring smooth content management processes.
- Developed and created added content templates using XMetal Author and generated content templates using XMetal Developer.
- Supported users in publishing content through Web Publisher (WP), enhancing user experience and content accessibility.
- Developed user interface for business users to create website content, leveraging XMetal for efficient template creation and modification.
SSE
Accenture Technologies
Hyderabad
11.2007 - 11.2010
- Orchestrated requirement elicitation sessions with up to 150 users for three content management projects, resulting in actionable insights and a 25% reduction in publishing errors.
- Led Content Ingestion Job (executed Content Migration Tool, utilized DFC-based APIs for extraction/injection, managed metadata mapping, and image push), Content Cleanup Job (scheduled cleanup of processed content), and Tax Reporting Job (performed DQL queries for object attributes and generated CSV files).
- Implemented customized DAM application for marketing and advertising department, automating image ingestion, facilitating image retouching, providing transformations, and securing digital assets.
- Set up SCS sources and targets, managing publishing through Documentum Administrator.
- Developed an application for managing vendor agreement documents, including a Document Aging Report using DFC-based Java and DQL.
- Contributed to a web publisher project for creating and publishing product offerings and application translations to the PC-Image portal server, including template, rule, and presentation file creation.
- Developed portal content using specific templates, managed user groups for content creation and publishing, and created rules and presentation files for HTML renditions of XML content.
- Developed a demonstration application utilizing the Struts framework for Content Intelligence Service (CIS), achieving auto-categorization and auto-tagging of enterprise content files upon import.
Education
Master of Business Administration (MBA) -
Indian Institute of Management (IIM) Vizag
12-2025
Master of Computer Applications (MCA) -
Kakatiya University
Warangal, Telangana, India12-2004
Bachelor of Science - Computer Science
Kakatiya University
Warangal, Telangana, India12-2001
Skills
- Technical Program Management
- Product Management
- Delivery Management
- Release Management
- IT Project Management
- Agile
- Scrum
- JIRA
- Incident Management
- Audit Management
- Change Control
- Risk Management
- Issue Management
- Vendor Management
- SLA Management
- Documentum
- D2LSQM
- D2LSRD
- D2
- Content Server 72
- 164
- Documentum Administrator
- Process Builder
- Composer
- Enterprise Document Management
- Web Publisher
- Content Migration
- Digital Asset Management
- Workflow Systems
- Full-text Indexing
- Java
- J2EE
- DFC
- ATG Framework
- JSP
- DSP
- Struts Framework
- XMetal Author/Developer
- XML
- XSL
- DQL
- Solution Architecture
- Application Design
- Front-end Development
- System Analysis
- System Administration
- Production Support
- Troubleshooting
- Server Management
- IT Operations
- Networking
- Bandwidth Management
- Defect Fixing
- Feature Enhancements
- Testing
- Documentation
- Life Sciences
- Pharmaceutical
- Banking
- Manufacturing
- Insurance
- Quality Management Systems
Key Skills
Technical Program Management, Product Management, Delivery Management, Release Management, IT Project Management, Agile, Scrum, JIRA, Incident Management, Audit Management, Change Control, Risk Management, Issue Management, Vendor Management, SLA Management, Documentum (D2LSQM, D2LSRD, D2, Content Server 7.2, 16.4), Documentum Administrator, Process Builder, Composer, Enterprise Document Management, Web Publisher, Content Migration, Digital Asset Management (DAM), Workflow Systems, Full-text Indexing, Java, J2EE, DFC, ATG Framework, JSP, DSP, Struts Framework, XMetal Author/Developer, XML, XSL, DQL, Solution Architecture, Application Design, Front-end Development, System Analysis, System Administration, Production Support, Troubleshooting, Server Management, IT Operations, Networking, Bandwidth Management, Defect Fixing, Feature Enhancements, Testing, Documentation, Life Sciences, Pharmaceutical, Banking, Manufacturing, Insurance, Quality Management Systems (QMS), PSPO I, Microsoft Certified Azure Fundamentals (AZ-900), Sun Certified Java Programmer (SCJP), EMC Certified Documentum Professional (E20-120)
Timeline
Principal Product Manager DPEx
Aurigene Pharmaceutical Services Ltd
04.2025 - Current
Principal Product Manager DPEx
Dr. Reddy's Laboratories Ltd.
09.2021 - 03.2025
Deputy General Manager
Zydus Cadila
07.2017 - 09.2021
Assistant Consultant
Tata Consultancy Services
04.2011 - 06.2017
ITA
Infosys Technologies
12.2010 - 04.2011
SSE
Accenture Technologies
11.2007 - 11.2010
Master of Business Administration (MBA) -
Indian Institute of Management (IIM) Vizag
Master of Computer Applications (MCA) -
Kakatiya University
Bachelor of Science - Computer Science
Kakatiya University