Summary
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
Hi, I’m

Saif Ahmad

Customer Service Executive
Delhi
Saif Ahmad

Summary

Results-driven Customer Service Executive with one year of experience, dedicated to delivering outstanding support and achieving an impeccable customer satisfaction score. Proficient in resolving inquiries through chat, calls, and email, demonstrating the ability to multitask and manage time effectively in high-pressure environments. Committed to creating positive customer experiences and nurturing relationships through exceptional communication skills and teamwork. Passionate about contributing to overall customer success and satisfaction in the role of Customer Service Executive.

Work History

Concentrix
Gurugram

Customer Care Executive
07.2024 - 12.2024

Job overview

1 year of experience as a Customer Service Executive.

  • Resolved customer complaints in a timely and effective manner, resulting in a 100% customer satisfaction score.
  • Successfully handled customer inquiries and complaints over chat, calls, and email in a timely manner, and provided the best possible resolution to achieve customer satisfaction.
  • Provided detailed product and service information to customers, enhancing customer understanding and satisfaction.

Education

JGRS Ram Kripal Inter College
Uttar Pradesh

(10+2)
01.2015

Skills

  • Hardworking
  • Self-motivated
  • Fast decision-making
  • Time management
  • Customer response
  • Customer support

Hobbies and Interests

  • Singing
  • Guitar and Music
  • Cricket

Languages

  • Hindi
  • English

Personal Information

  • Date of Birth: 09/05/98
  • Marital Status: Unmarried

Timeline

Customer Care Executive

Concentrix
07.2024 - 12.2024

JGRS Ram Kripal Inter College

(10+2)

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