Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
Generic
SAIF ALI

SAIF ALI

Gurgaon

Summary

Dynamic IT professional with extensive experience at Eye Q Vision PVT LTD, excelling in VMware ESXi management and vendor coordination. Proven ability to enhance security through effective CrowdStrike administration and streamline operations with workflow automation. Adept at fostering team collaboration and driving successful IT initiatives.

Overview

4
4
years of professional experience

Work History

IT Assistant Manager

Eye Q Vision PVT LTD
Gurgaon
04.2025 - Current
  • Configured and managed Cisco Meraki firewalls, including port forwarding and IPS/IDS alerts.
  • Administered CrowdStrike Antivirus console, overseeing patching, USB control, and response management.
  • Managed VMware ESXi servers (versions 6, 7, and 8) and executed server migrations for Linux and Windows systems.
  • Monitored and maintained diverse servers, including MySQL, Power BI, and Mail Server.
  • Executed ID creation and deactivation processes for new joiners and exits, covering LDAP and biometric setups.
  • Conducted technical assessments through interviews with new IT hires.
  • Resolved complex technical problems using problem solving techniques such as root cause analysis.
  • Arranged Zoom conference calls and coordinated meeting room audio-video setups.
  • Managed ticketing with EyeQuick, ensuring SLA compliance for responses and resolutions.

System Administrator

Sysnet Global Technologists
Gurgaon
02.2023 - 04.2025
  • Manage CrowdStrike server, control USB policies, monitor malware attacks, perform RTR-based updates and automation for auto-containment of threats
  • Configure and manage Cisco Meraki MX64, create policies, handle subnetting, set up VPNs, manage licensing, monitor IPS/IDS alerts, and control port/IP allow/deny rules
  • Administration of Active Directory servers and FTP server
  • Administer VMware ESX, including VM creation, management, vCenter operations, health monitoring, VM Gackups, and ESXI-to-ESXi 8 migrations
  • Helpdesk and user support, including ticketing and remote resolution of user issues Email and communication setup, and meeting room AV setup
  • Manage vendors, create PO and WO, oversee procurement, and negotiate pricing with vendors
  • Conduct POC (Proof of Concept) for new products
  • Manage EyeQuick, EMCO, Biometric, HikCentral, NAS, Database, DNS, LDAP, RSAT, and Kurale servers
  • Manage 10 OUs and the entire network and server infrastructure to ensure smooth operations, along with conducting monthly visits for audits
  • Handle NABH audit, QCI audit, and IT internal audit to ensure compliance and prevent any non-conformities (NCS)
  • Manage all Ubuntu 24.04 LTS, CentOS 8/7/6, and RedHat servers, coordinating with vendors for issue resolution when needed
  • Handle all desktop-related tasks, including patch cord crimping, Outlook configuration, OS installation (Ubuntu, Windows, macOS), data backup, printer setup, and various other desktop-level support activities
  • Configured and maintained system hardware, software and network components.
  • Analyzed intricate server issues and supported large enterprise and business-critical applications.
  • Configured and managed email servers and protocols, ensuring reliable and secure communications.
  • Implemented and managed VPNs, enabling secure remote access for employees.
  • Administered user accounts, permissions, and access controls, enhancing security and compliance.
  • Installed security software to protect networks.
  • Performed regular backups of critical data and documents.
  • Created user accounts and managed access rights for users.
  • Diagnosed, troubleshot and resolved hardware and system problems.

Desktop Support Engineer

MI3INFOTECH Pvt Ltd
11.2021 - 01.2023
  • Installation and management of VDI operating systems and Dell Thin Clients
  • Peripheral issue resolution and VDI server maintenance
  • Network infrastructure management, including DHCP and firewall management
  • Troubleshooting of hardware, software, network, and data center issues
  • Active Directory management and software handling

Education

Bachelor of Arts -

Sindri College
Sindri
01-2020

12th -

Dr. SPM Inter College
Sindri
01-2017

10th -

Govt. Sr. Sec. School
Bhowra
01-2015

Skills

  • Active Directory Server
  • VMware ESXI
  • VMware Horizon
  • Cisco Firewall
  • System updates
  • Access Point Configuration
  • Switch Configuration
  • Linux Server Administration
  • Cisco Meraki
  • LDAP Server
  • Kurate Server
  • ADDS Server
  • DLP Server
  • CrowdStrike
  • Workflow Automation
  • Firmware Upgradation
  • Eye Quick Ticketing Tool
  • Kaspersky Server Management
  • CentOS Server Configuration
  • Vendor Management
  • Biometric Server
  • ISP Cost Optimization
  • PO Creation
  • WO Creation
  • Hikcentral Server Management
  • Mac OS
  • MDM
  • Microsoft Teams
  • NAS
  • Webmail Server Management
  • Red Hat
  • Sophos
  • Switches
  • Ubuntu VDI
  • VMware
  • ESXI Server Migration
  • Windows Server
  • DVR Management
  • NVR Management
  • EyeTech
  • Sapphire Server Management
  • Asset Management
  • Meeting Room Setup
  • Windows Server 2016
  • Security management
  • Vendor management
  • Data backup
  • System administration
  • Active Directory
  • Network management
  • VMware administration
  • Server migrations
  • Procurement processes
  • Meeting coordination
  • IT risk assessment

Accomplishments

  • Securing and Optimizing IT Infrastructure
  • Providing robust and secure IT solutions and infrastructure capabilities

Hobbies and Interests

  • Traveling

Timeline

IT Assistant Manager

Eye Q Vision PVT LTD
04.2025 - Current

System Administrator

Sysnet Global Technologists
02.2023 - 04.2025

Desktop Support Engineer

MI3INFOTECH Pvt Ltd
11.2021 - 01.2023

Bachelor of Arts -

Sindri College

12th -

Dr. SPM Inter College

10th -

Govt. Sr. Sec. School

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