Software Engineer with 6+ Years experience and track record of analyzing business intelligence in Telecom domain. Improving efficiency via customization,implementation and automation. Seeking to leverage skills and experience in leadership role.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Software Engineer
Amdocs Development Center India Pvt Ltd, Pune, MAHARASHTRA
Pune
02.2021 - Current
Helped Telecom Service Providers improve revenue by implementing promotional offerings using ordering, Catalog tool, and CRM applications
Defined and implemented strategy to transition the application managed services to the client, along with onsite training and handover.
Collaborated with teams to develop and enhance an end-to-end automation tool for reference table changes. Pitched technical abilities of this application to the client.
Managed to roll out this tool for multiple in-house accounts at AMDOCS. As part of current role as a business analyst at AMDOCS, Analyze client's business requirements and processes through document analysis, interviews, workshops, and a workflow analysis.
Provide effort estimates for solution configurations Configure the solutions using relevant Amdocs tools.
Dot out SOPs and specifications during the development phase of a project that best describe the configuration changes Create, execute, and maintain accurate and detailed test plans, as and when required.
Support configuration/implementation solution during a project's life cycle (development, testing, postproduction) Performed root cause analysis and implemented corrective actions.
Lead a team of 2 technical members to better manage the BAU.
Senior Research Analyst
Bizkonnect Solutions Pvt Ltd.
Pune
02.2017 - 01.2021
Leading the team of 10 resources.
Handling 10+ live projects and providing the pre
sales data to the client as required.
Maintains accurate records of all pricing, sales,
and activity reports.
Requirement Gathering based on the client’s
nature of business/offerings and documentation
of business processes.
Design process workflow based on technical
analysis and gap analysis
Analyzing client’s business needs to help them
identify business problems and proposing
solutions.
Knowledge Management & Pipeline Tracking of
leads.
Having good experience in cold calling and
business inside IT sales in US, APAC region
Having good knowledge of LinkedIn, Zoominfo
and other research tools
Education
Bachelor of Engineering - Computer Engineering
Vidya Pratishthans College of Engineering
Baramati
04.2012 - 05.2016
Skills
Project planning and Project Management
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Accomplishments
atomIQ Monthly star (June 2k22) for managing the end-to-end implementation of BPM in critical accounts like T-Mobile and TEF. also handling complex requirements and a demanding customer with minimal or no intervention.
Customer Recognition Award for BPM evaluation and implementation for XLCOM and PLDT reference table configuration and C1 Configurations. for bringing the value of 36 MM per year.
Timeline
Software Engineer
Amdocs Development Center India Pvt Ltd, Pune, MAHARASHTRA
02.2021 - Current
Senior Research Analyst
Bizkonnect Solutions Pvt Ltd.
02.2017 - 01.2021
Bachelor of Engineering - Computer Engineering
Vidya Pratishthans College of Engineering
04.2012 - 05.2016
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