Summary
Overview
Work History
Education
Skills
Projects Handled
Languages
Timeline
Hi, I’m

Saifunneesa C

Chennai
Saifunneesa C

Summary

Highly dedicated and results-oriented Software Engineer/Middleware Administrator with 5+ years of technical experience, specializing in the administration, configuration, and development using IBM WebSphere MQ and IBM Integration Bus (IIB). Proven ability to support 24x7 production environments, implement distributed queuing, configure clustering for workload balancing, and resolve critical production issues. Currently focused on delivering robust integration solutions using IIB technology.

Overview

10
years of professional experience
4
years of post-secondary education

Work History

TECH MAHINDRA

Software Engineer
02.2023 - Current

Job overview

Omega Healthcare

Senior Caller
01.2021 - 07.2022

Job overview

Access Healthcare

Caller
02.2019 - 10.2020

Job overview

Intelenet Global Services

Support Executive
10.2016 - 04.2018

Job overview

Gamma(Polaris)

Support Executive
08.2015 - 07.2016

Job overview

Education

Arunachala College of Engineering for Women
Kanyakumari

Bachelor of Engineering
06.2011 - 09.2015

University Overview

Skills

  • AIX
  • Linux
  • Windows
  • IBM WMQ
  • IIB
  • Middleware IBM WebSphere MQ (WMQ), IBM Integration Bus (IIB), IIB Toolkit, MQSI Commands
  • Operating Systems AIX, Linux, Windows
  • Administration Configuration, Deployment (BAR files), Troubleshooting, Production Monitoring, Health Checks, Distributed Queuing, Clustering, SSL Implementation, Security (ACL)

Projects Handled

Projects Handled
  • PROJECT: SOA CCS Implementation (NEW)
  • Client: State Bank of India (SBI)
  • Designation: IIB Integration Specialist / Administrator
  • Technology: IBM Integration Bus (IIB)
  • Duration: [Estimate Duration, e.g., Feb 2023 – Present]
  • RESPONSIBILITIES:
  • Designed and implemented critical Enterprise Service Bus (ESB) components using IBM Integration Bus (IIB) for the Core Banking System (CCS) platform.
  • Developed complex message flows using MQ, HTTP, and SOAP nodes to facilitate secure and reliable communication between SBI's internal applications.
  • Configured and administered the IIB execution groups and managed the deployment of BAR files into the production and staging environments.
  • Conducted rigorous unit testing and performance optimization on integration services to meet high-volume transaction requirements.
  • Collaborated with client application teams (SBI) to gather service requirements and define WSDLs and XSDs for new services.
  • PROJECT : METLIFE
  • Client: MetLife
  • Designation: MQ Admin
  • Technology: WebSphere MQ & IIB
  • Duration: Oct 2016 – Apr 2018
  • RESPONSIBILITIES:
  • Installed and Configured WMQ and IIB on UNIX and Windows systems, and managed the deployment of BAR files using MQSI commands.
  • Implemented and managed Distributed/Point-to-Point setup and configured WMQ clusters for work load management and high availability.
  • Monitored and maintained all MQ objects (Queue Managers, Queues, Channels, Listeners) and configured all logging mechanisms.
  • Provided 24x7 production control support, focusing on problem determination, troubleshooting, and rapid resolution of MQRC errors.
  • PROJECT : BELK
  • Client: BELK
  • Designation: Middleware Admin
  • Technology: WebSphere MQ 7.5 & 8.0 and IIB 9.0
  • Duration: Sep 2015 – July 2016
  • RESPONSIBILITIES:
  • Created and modified MQ objects, configured the cluster mechanism for workload balancing and message integrity.
  • Implemented SSL for SDR & RCVR channels and used channel Exits for SVRCONN channels to enhance client/server connection security.
  • Handled incident tickets and change requests, ensuring high uptime and system stability across Linux, AIX, and Windows environments.

Languages

Malayalam
First Language
English
Advanced
C1
Tamil
Upper Intermediate
B2
Hindi
Intermediate
B1

Timeline

Software Engineer
TECH MAHINDRA
02.2023 - Current
Senior Caller
Omega Healthcare
01.2021 - 07.2022
Caller
Access Healthcare
02.2019 - 10.2020
Support Executive
Intelenet Global Services
10.2016 - 04.2018
Support Executive
Gamma(Polaris)
08.2015 - 07.2016
Arunachala College of Engineering for Women
Bachelor of Engineering
06.2011 - 09.2015
Saifunneesa C