Sai Jithendra Vukanti
Process Executive
Hyderabad
Summary
Dynamic Process Executive with 3 years of experience and a proven track record at Cognizant Technology Solutions, adept at enhancing data accuracy through meticulous review and quality checks. Skilled in claims processing and conflict resolution, I successfully reduced error rates while training junior staff, ensuring high productivity and adherence to quality standards.
Overview
3
3
years of professional experience
Work History
Process Executive
Cognizant Technology Solutions India Pvt Ltd
07.2022 - Current
- Handled large volumes of customer queries via email and ticketing systems, ensuring accurate and timely responses
- Performed data entry, validation, and quality checks to maintain high data accuracy.
- Answered International voice & mail requests and completed interactions quickly to meet productivity goals.
- Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
- Worked in GDO manual verification project and T4B project.
Education
Bachelor's Degree -
Graduated From Malla Reddy College
Hyderabad,Telangana08.2021
12th Class -
Narayana Junior College
Hyderabad, Telangana06.2016
Skills
Data review
Document processing
Workflow Analysis
Claims processing
Training & mentoring junior staff
Conflict resolution and problem-solving
Timeline
Process Executive
Cognizant Technology Solutions India Pvt Ltd
07.2022 - Current
Bachelor's Degree -
Graduated From Malla Reddy College
12th Class -
Narayana Junior College
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