Saikat Dutta
Bangalore
Summary
As a Transformation Leader at Dell Technologies, I spearhead and oversee complex IT and digital transformation projects, ensuring they align with and exceed the business objectives and expectations of our clients. With over 18+ years of experience in the IT industry, my expertise spans Custom Development, Enterprise Application Integration (EAI), and Enterprise Architecture.
I am a Project Delivery Manager with a strong proficiency in Agile Project Management, Risk Management, Requirements Analysis, and Vendor Management. My track record includes successfully executing multiple implementations for prominent Retail and Manufacturing clients such as Maplin Electronics, Whirlpool, BMW, and Karstad GmBH, significantly enhancing their e-commerce capabilities and customer satisfaction.
I am a people person. My passion lies in driving innovation, quality, and efficiency within IT projects and teams. I am dedicated to empowering teams to achieve their goals and deliver exceptional results
Overview
2025
2025
years of professional experience
4011
4011
years of post-secondary education
Work History
Digital Transformation Leader
Dell Technologies
Bangalore
9 2017 - Current
- Spearhead IT and digital transformation projects, ensuring alignment with business objectives.
- Lead the creation of a stable Pricing Engineering team and oversee its transformation.
- Managed transition planning and execution for SAP MyQuotes, enhancing operational efficiency.
- Drove strategic transformation initiatives, modernizing applications and enhancing security practices.
- Create a futuristic self-motivated team
- Customer First Approach on Software Development and Delivery, Performance and Stability Ownership, Security and vulnerability, Stakeholder Management, Operations Management (L3 and above)
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Achievements: Received the highest award by senior VP on wining together
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Chosen as a 4DX coach for 3 teams to improving security vulnerability
- Team Size 33 FTE/C2H
Technical Manager -AO
Accenture India - (Whirlpool)
06.2017 - 09.2017
- Managed operations and SAP Hybris projects, ensuring timely delivery and quality.
- Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
- Application Operation, Multi-vendor Env, SAP Hybris, DevOpps, JIRA, Unix scripting, Various lifecycle strategy and release management
- Team Size 8+
Managing Consultant
IBM India: ECom - Maplin Electronics
01.2015 - 06.2017
- Build a new engineering team
- Responsible for project transition from IBM UK
- Made a counter team for Devops model within the present team, resulting in increased efficiency and timely delivery of projects.
- Introduced Dual development strategy to cope up with parallel development
- Worked on deployment strategy, environment strategy, release strategy
- Collaborated with multidisciplinary experts to deliver holistic solutions addressing complex business challenges.
- Client reporting and Briefing
- Team Size 13+
- Achievement: In the same year received manager's choice award two times
Delivery Lead
IBM India (Karstadt Gmbh)
Essen Area, Germany
09.2011 - 01.2015
- Responsible for engaging with business teams to gather business requirements and business rules
- Responsible for detailed walk through of user stories to offshore
- Optimized resource allocation by analyzing operational data and adjusting staffing levels according to demand fluctuations.
- POC development and showcase to client
- User demonstration and Feedback collection
- Support Multidimensional Deployment Projects including upgrade and Global rollout
- Reduced customer complaints by addressing concerns promptly and implementing corrective measures for improved service quality.
- Team Size 15+
- Achievement: Received GBS Service Excellence Award (SEA) from the GEO Partner
IT Specialist
IBM (BMW Germany)
05.2010 - 08.2011
- On-site Technical Consultant for EAI and SAP
- Addition role performed as Associate Integration Architect
- Team Size 40+
EAI - (Development Drops) Release Lead
IBM, (Ericsson Sweden)
03.2007 - 04.2010
- Received 'Delivery Excellence' for excellent delivery capabilities & coordination of the product upgrade project and overall release management
EAI Consultant/ Developer
TXU (US) Capgemini India Pvt Ltd.
07.2006 - 03.2007
Trainee / Developer/ Administrator
General Motors (US). Wipro Technology.
08.2004 - 06.2006
- Achievement: Received FIMC award from WIPRO GM account.
Education
MCA - Distance Education while on Work
Sikkim Manipal University
BCA - Bangalore university
AIS College
Higher Secondary -
Burdwan Municipal High School
Bardhaman, IndiaSkills
Stakeholder Management
Collaborative Problem Solving
Risk Management
Engineering Management
Change Management
Relationship building
Team building
Strategic planning
Transition Management
Transition Planning
Site Reliability Engineering
Resource Management
Innovation and Problem-Solving
DevSecOps , Java, Custom Development, Multicloud
Projects
Dell Technologies, 09/17 - Present, Responsible for Application under Pricing Experience., Coordinating with Global teams for planning, development, and operations., Driving cloud transformation journey., Defining Automation strategy for Pricing domain., Modernizing the Pricing experience. Whirlpool (USA), 06/17 - 09/17, Application Operation, Multivendor Environment, SAP Hybris., Transition and Transformation, DevOps. eCom: Maplin Electronics (United Kingdom), 01/15 - 06/17, Build a new engineering team., Responsible for project transition from IBM UK., Introduced Dual development strategy. Retail: Karstadt Gmbh, 09/11 - 2015, Integration with SAP ERP system., Engaging with business teams to gather requirements. IBM (BMW Germany), 05/10 - 08/11, On-site Technical Consultant for EAI and SAP. IBM, (Ericsson Sweden), 03/07 - 04/10, Release Lead for EAI Development Drops. TXU (US) Capgemini India Pvt Ltd., 07/06 - 03/07, EAI Consultant/Developer. General Motors (US). Wipro Technology., 08/04 - 06/06, Trainee/Developer/Administrator.
Timeline
Technical Manager -AO
Accenture India - (Whirlpool)
06.2017 - 09.2017
Managing Consultant
IBM India: ECom - Maplin Electronics
01.2015 - 06.2017
Delivery Lead
IBM India (Karstadt Gmbh)
09.2011 - 01.2015
IT Specialist
IBM (BMW Germany)
05.2010 - 08.2011
EAI - (Development Drops) Release Lead
IBM, (Ericsson Sweden)
03.2007 - 04.2010
EAI Consultant/ Developer
TXU (US) Capgemini India Pvt Ltd.
07.2006 - 03.2007
Trainee / Developer/ Administrator
General Motors (US). Wipro Technology.
08.2004 - 06.2006
BCA - Bangalore university
AIS College
Digital Transformation Leader
Dell Technologies
9 2017 - Current
MCA - Distance Education while on Work
Sikkim Manipal University
Higher Secondary -
Burdwan Municipal High School