Summary
Overview
Work History
Education
Skills
Certification
Languages
Profile Summary
Timeline
Saikat Mukherjee

Saikat Mukherjee

Bengaluru

Summary

With 16+ years of experience in account management, project management, business/finance transformation, and strategic growth, I am seeking challenging senior-level assignments with an international organisation of high repute. I have a proven track record of building strong relationships with industry-aligned account leaders to understand priorities and shape account management support. In my course of work I regularly engage with C-Suite client executives to contribute to their success. My role with Deloitte entails collaborating with stakeholders such as industry marketing, global client relationship executives, sales executive communities, and knowledge services to align on strategy, share insights, and implement best practices from Deloitte.

I have been successful at building rapport with key stakeholders during onsite experience at a UK client location for a Magic Circle law firm by consistently delivering high-quality work under tight deadlines, ensuring client satisfaction.

I recently completed certification in 'Foundations of Sustainability' (ESG) from Arizona University and have proficiency in visualisation tools like Power BI & Tableau demonstrating my commitment to staying current in the field. I am pursuing certification in Generative AI to further enhance my skill sets.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Client Account Manager

Deloitte
05.2019 - Current
  • Contribute to the core account leadership team, enhancing service delivery and financial performance supporting firm objectives and consistent with Deloitte values.
  • Encouraged creative thinking, problem solving and empowerment as part of Client leaders Group to improve morale and teamwork. Lead a team of 50+ team members across multiple geographies.
  • Identify untapped market opportunities across multiple strategic service areas (like Human Capital, AMs, SAP S4 Hana) and support in pipeline and sales management.
  • Track record of successfully expanding our relationship management and driving eminence and marketing efforts across key strategic clients. Regular communication with C-suite client executives.
  • Develop Client presentations to meet specific client priorities and firm strategic/industry objectives. Support in RFP life cycle including win-theme discussions and Ariba management

Group Manager

Evalueserve
10.2010 - 05.2019
  • Ensure effective management of the entire life cycle of research projects including communication with client to scope projects, execute projects with quality assurance and on-time delivery.
  • Engaging in performance appraisal and developed junior team members to the next level by ensuring they fully understand projects, providing effective feedback (positive and critical), identifying, and promoting growth opportunities for junior team members.
  • Set up a team of 4-5 members in Romania to provide support on time sensitive tasks and foreign language research capabilities.

Education

Post-Graduate Diploma in Business Management - Marketing and Finance

Apeejay School of Management, New Delhi, India
04-2007

GPA: 77%

Bachelor of Accountancy - Business Accountancy

Goenka College of Commerce, Kolkata, India
04-2004

12th - Commerce

Don Bosco School, West Bengal
01.2001

GPA: 73%

10th -

Don Bosco School, West Bengal
04-1999

GPA: 66%

Skills

  • Building Effective Account Management Network
  • Cultivating Strong Business Relationships
  • Establishing Firm Guidelines for Recruitment and Training
  • Experienced with Major Data Platforms
  • Familiarity with Jupiter and CRM Tools
  • Onboarding/offboarding tools
  • Skilled in Microsoft Office Applications
  • Power BI Proficiency
  • Strategic account development
  • Bid request/RFP management
  • Customer trend analysis
  • Continuous improvement
  • Sustainability Certified

Certification

  • Evalueserve Certified Champion Manager program, 2015
  • Essentials of Project Management, Knowledge Woods, 2017
  • Deloitte certified Coach, 2021
  • Unofficial project manager- A guide to PMP, 2022
  • ESG from Arizona University, 2024

Languages

English
Bengali
Hindi

Profile Summary

16+ years of experience in account management, project management, business/finance transformation and strategic growth, seeking senior level assignments with an international organisation of high repute., MBA, Marketing & Finance, 2007, Deloitte, Lead Client Account Manager, ER&I, Foundations of Sustainability (ESG), Arizona University, Currently pursuing certification in Generative AI

Timeline

Client Account Manager - Deloitte
05.2019 - Current
Group Manager - Evalueserve
10.2010 - 05.2019
Apeejay School of Management - Post-Graduate Diploma in Business Management, Marketing and Finance
Goenka College of Commerce - Bachelor of Accountancy, Business Accountancy
Don Bosco School - 12th, Commerce
Don Bosco School - 10th,

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