Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Hobbies and Interests
Languages
Honor Awards
Timeline
Generic
Saikat Tewari

Saikat Tewari

Bangalore

Summary

Intelligence Analyst known for productive and efficient task completion. Specialize in data visualization, statistical analysis, and predictive modeling to support strategic decisions. Excel in problem-solving, critical thinking, and communication, leveraging these soft skills to effectively interpret data and convey complex findings in understandable terms.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead, Business Intelligence and Insights

TCF
Bangalore
12.2018 - Current
  • Company Overview: CONCENTRIX SERVICES INDIA PVT LTD
  • Preparing multiple data in excel and creating pivot tables to visualize data and maintain dashboards.
  • Prepare daily, weekly and monthly sales data for credit cards and personal loan for ETB and NTB customers.
  • Multiple sales data modeling using power pivot in excel
  • Maintaining NPS scores (Customer Satisfaction Score).
  • Handling and visualizing sales, performance, customer, incentives, billing and invoice data by using charts in excel.
  • Creating multiple revenue data for WBR (Weekly Business Review) and MBR (Monthly Business Review).
  • Creating and maintaining the oneview dashboard.
  • Data visualization and dashboarding.
  • Analyzed complex data sets to identify trends and insights for strategic decision-making.
  • Developed interactive dashboards to visualize key performance indicators for stakeholders.
  • Collaborated with cross-functional teams to gather requirements for reporting needs.
  • Utilized SQL and Excel to extract and manipulate data from various sources.
  • Presented findings and recommendations to senior management during quarterly reviews.
  • Designed automated reporting solutions to enhance data accessibility for users.
  • Conducted data analysis, created reports and dashboards using Tableau and Power BI.
  • Generated daily, monthly and annual reports to address short- or long-term business intelligence questions.
  • Collaborated with quality, risk management and other teams to identify process improvement opportunities based on in-depth BI reviews.
  • Analyzed customer profiles, segmentation models, market research and sales performance metrics to develop insights into customer behavior patterns.

Transaction Processing Associate

Accenture
Bangalore
06.2017 - 10.2018
  • Company Overview: Accenture PVT LTD
  • Update and maintain various systems/tools per standard process documentation.
  • Audit agents data entry for accuracy & make needed corrections.
  • Coordinate the work of a small team in areas of high volume transaction processing and the training of new and more junior team members on operation procedures and policies.
  • Supporting customers through email, chat and various ways.
  • Handling bulk number of customer escalations.
  • Assisting customers with inquiries, complaints, and product/service information via email and chat.
  • Accenture PVT LTD

Education

BSHM - Hotel Management

Mohanlal Sukhadia University
Udaipur, Rajasthan

PGPBA - Business Analytics

M.S Ramaiah Institute of Management
Bangalore, Karnataka

Skills

  • Power BI
  • SQL/MYSQL
  • Tableau
  • Excel Dashboarding
  • Python and SQL Coding
  • Team Leadership
  • KPI Tracking
  • Data Visualization
  • Reporting and Insights
  • Data Modeling
  • Pivot Tables
  • Power Pivot
  • Client Interaction
  • CSAT Management
  • Root Cause Analysis
  • Data Driven Decision Making
  • Power Query ETL
  • Python for Data Analysis
  • Machine Learning
  • Web Scraping
  • NLP
  • DAX Functions
  • EDA
  • Hypothesis Testing
  • Business Intelligence
  • Forecasting and Predictive Modeling
  • Critical Thinking
  • Problem-solving
  • Communication and data storytelling
  • Collaboration with cross-functional teams
  • Attention to details
  • Time management
  • Fast learner
  • Data Analytics: Microsoft Excel, Power BI, Tableau, Google Data Studio
  • Programming and Languages: SQL, Python, R
  • Databases: MySQL, Microsoft SQL Server

Certification

  • Advanced Excel
  • Data Cleaning and Wrangling
  • Data Visualization
  • Statistical Analysis
  • ETL Processes
  • Power BI Data Visualization

Accomplishments

  • Promoted as Lead, Business Intelligence and Insights in Concentrix
  • MS Excel Advanced Certification from NICT Bangalore
  • Power BI Data Visualization Certification from NICT Bangalore

Hobbies and Interests

  • Learning new tools and programming languages
  • Participating in Kaggle competitions or hackathons
  • Reading about business intelligence and data strategy
  • Machine learning and predictive analytics
  • Exploring data trends and insights
  • Data visualization and storytelling

Languages

  • English
  • Hindi
  • Bengali

Honor Awards

  • Star Performer Award, Accenture Pvt Ltd
  • Awarded for being loyal and tenured employee, Concentrix Daksh Service India Pvt Ltd

Timeline

Lead, Business Intelligence and Insights

TCF
12.2018 - Current

Transaction Processing Associate

Accenture
06.2017 - 10.2018

BSHM - Hotel Management

Mohanlal Sukhadia University

PGPBA - Business Analytics

M.S Ramaiah Institute of Management
Saikat Tewari