Saikiran Kanugula

Associate

Cognizant Technology Solutions

Hyderabad

09.2021 - Current

Working on a life sciences project, and the client is Abbott Laboratories.
Monitored system performance, identified issues and implemented solutions.
Identified and addressed data quality issues for improved accuracy.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Worked with cross-functional teams to achieve goals.
Delivered outstanding customer service through email communications and team meetings.
Provided training and guidance to junior members within the team on production support activities.
Collaborated closely with project managers, designers, and other developers in order to complete tasks efficiently and effectively.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Completed day-to-day duties accurately and efficiently.
Scheduled maintenance activities in off-peak hours.
Performed root cause analysis to identify underlying causes of incidents.
Created detailed application handbooks for supported software.
Gained proficiency in managing Informatica E360, Provisioning tools, and Data stewardship.
Ensured compliance with company safety regulations at all times while on the job.

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