Dynamic Scrum Master with extensive experience at Tata Consultancy Services, driving Agile methodologies and enhancing team productivity. Expert in JIRA and risk mitigation, I foster collaboration and continuous improvement, achieving significant project alignment and efficiency. Proven track record in mentoring teams and delivering quality results on time.
Scrum Master, Tata Consultancy Services (TCS)
2015 – Present
Domain - HR / Associate Engagement
● Spearheaded Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives) to enhance team productivity.
● Collaborated with stakeholders to refine backlogs, prioritize tasks, and ensure project alignment.
● Streamlined workflows, removing impediments and boosting team efficiency.
● Leveraged Agile metrics (velocity, cycle time) to optimize delivery and track team performance.
● Mentored teams on Agile principles, fostering a culture of continuous improvement and innovation.
● Delivered detailed reporting to stakeholders, enhancing transparency and decision-making.
● Conducting root cause analysis on project issues and developing actionable plans to mitigate the project risks.
● Negotiating with Vendors and stakeholders to produce quality deliverable on time.
● Coach and Mentor the team on Agile practices, Fostering continuous improvement through retrospectives.
● Assisting team in mandatory and refining the product backlog that is prioritized and clearly defined.
● Facilitating discussion, decision making, conflict resolution, and building a trusting and safe environment.
● Developing and managing project plan, timelines, and risk assessment.
● Managed expectation and ensured efficiency by identifying and removing obstacles while facilitating team and stakeholder communication as Scrum-Master.
● Managed event budgets, vendor negotiations, and logistics for employee engagement programs.
● Collaborated with HR leadership and cross-functional teams for seamless event execution.
● Designed promotional materials, achieving a 15% increase in event participation.
● Orchestrated recognition events and wellness activities, boosting employee morale
● Coordinating with External vendors for HR related works
● Conducting Walk in Interview drive for Experience level associates.
Team Resource allocation and Resource planning
Scrum
JIRA
Azure Devops
Agile Metholodogies
Project Management
Risk Mitigation
TDD, BDD, CI/CD
SAFe 60, Kanban
Certified Scrum Master (CSM)
SAFe 6.0 Agilist (SA) – Scaled Agile
Kanban practitioner, Agile Scrum for beginners, and SM prep (Udemy)
Scrum Master Accelerator (Hello SM)