SAI KUMAR KARRI
SRIKAKULAM
Summary
Dynamic team leader with a proven track record at KARRI SAI KUMR, excelling in project management and employee training. Skilled in conflict resolution and data analysis, I foster collaboration and enhance customer satisfaction through effective coaching and strategic problem-solving. Committed to driving team success and professional growth. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.
Overview
7
7
years of professional experience
Work History
Team Leader
KARRI SAI KUMR
HYD
11.2023 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Maintained a positive work environment that promoted collaboration between team members.
- Developed strategies for problem solving and conflict resolution among team members.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Content Moderator
KARRI SAI KUMR
PUNJAB, MOHALI
02.2020 - 11.2023
- Monitored user-generated content for violations of community standards.
- Performed moderation tasks such as deleting, editing, and suspending accounts.
- Ensured adherence to company guidelines while moderating online forums and social media sites.
- Maintained detailed records of all moderation actions taken on a daily basis.
Customer Service Representative
KARRI SAI KUMR
PUNJAB,MOHALI
12.2018 - 12.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Bachelor of Science -
SRI VENKATESWARA
PALASA03-2024
Skills
- Team leadership
- Project management
- Employee training
- Customer service
- Recruitment strategies
- Conflict resolution
- Data analysis
- Performance coaching
- Problem solving
- Time management
- Team motivation
Languages
Telugu
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
KANNADA
Beginner
A1
Timeline
Team Leader
KARRI SAI KUMR
11.2023 - Current
Content Moderator
KARRI SAI KUMR
02.2020 - 11.2023
Customer Service Representative
KARRI SAI KUMR
12.2018 - 12.2019
Bachelor of Science -
SRI VENKATESWARA
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