Sailaja Vemula

• Oversaw daily operations for vendor management, accounts payable, and expense reporting, resulting in improved processing efficiency and timely reconciliation of [number] purchase orders and payments.
• Developed, implemented, and maintained procedures and policies, ensuring adherence to company guidelines, and achieving 100% compliance with the Sarbanes-Oxley Act (SOX) controls.
• Developing and maintaining relationships with internal and external partners to facilitate open communication and performance.
• Partners with FP&A and GL to manage and improve key internal metrics, such as operating free cash flow and days payable outstanding.
• Providing leadership, direction, and coaching on specific tasks, as well as individual professional development.
• Assisted with the year-end reporting of 1099 forms to ensure compliance and accuracy.
• Implementation of new tools to improve the process effectively.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Led cross-functional teams to achieve project milestones and deliver high-quality results.
• Collaborated directly with auditors and compliance teams to ensure adherence to regulatory standards.
• Identify opportunities for automation and technological enhancements to improve the overall AP functions.
• Directly work on system and operational projects, and implementations.
• Consolidated vendors and renegotiated contracts to optimize costs.
• Promoted a culture of continuous learning through regular workshops and training sessions for staff.

• Transition the accounts payable and vendor maintenance process and stabilize it in 3 months with 95% accuracy.
• Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings, and efficiencies.
• Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
• Closely monitored accounts to post timely payments, and resolve billing discrepancies.
• Managed the accurate and timely processing of over 10,000 invoices per month.
• Fostered a positive work environment by promoting open communication, collaboration, and professional growth opportunities for team members.
• Supported audit processes with well-organized documentation of accounts payable transactions, minimizing errors or discrepancies found during audits.
• Partnered with finance team to complete month-end accruals and account reconciliations.

• Managing day-to-day operations of various AP areas, including PO and Non-PO Invoice Processing, Vendor Desk, Internal Client and Vendor Relations, and Payment Processing.
• Transitioned accounts payable, expense reporting, and cash disbursement process from GENPACT to in-house.
• Realigned workload and reduced head count, without disruption of services to vendor accounts.
• Realigned workload and reduced head count, without disruption of services to vendor accounts. Stabilized the process within 3 months by implementing process changes and controls. Developed and implemented process control mechanisms and proper governance to ensure optimum operations. Automated the invoicing process to enhance efficiency and accuracy.
• Working with the upstream and downstream teams to have better control of the supplier payments, I assisted the finance team with month-end processing, including accruals and account reconciliations.
• worked with senior management on mergers and acquisitions with the UAT testing.
• Successfully increased employee retention by creating a positive work environment.
• Aiding senior management with mid-year and year-end audit preparation, providing a summary report of Flux Analysis to the management, and effectively managing a team by recruiting, developing, setting priorities, and providing clear direction to the employees, addressing performance issues, and making recommendations for personnel actions.
• Resolved staff member conflicts, actively listening to concerns, and finding appropriate middle ground.
  Maximized performance by monitoring daily activities and mentoring team members.

Transitioned Accounts Payable processes from the U.S. and stabilizing operations within 3 months, with >95% accuracy and on-time Tool Gate completion, demonstrating strong migration governance.

Led end-to-end invoice and payment processing for approximately 120,000 transactions annually, ensuring high accuracy, compliance, and timely delivery.

Owned and optimized Critical Process Indicators (TAT and Accuracy), consistently meeting or exceeding internal and client SLAs.

Achieved a consistent NPS (Net Promoter Score) of 9 out of 10 for five consecutive years, demonstrating strong client trust, service quality, and relationship management.

Drove 20 Lean ideas implementation, improving efficiency, reducing waste, and embedding a culture of continuous improvement within the team.

Managed a 60+ member team, including 2 Assistant Managers, 2 Management Trainees, and 7 SMEs—responsible for hiring, workforce planning, capability building, and performance management.

Improved seat utilization at India operations through strategic resource optimization, lowering operational costs.

Conducted monthly 1:1s and prepared performance evaluation dashboards, ensuring continuous feedback, skill development, and productivity improvement.

• Responsible for preparing bank reconciliations and ensuring no recons are pending at the month end close.
• Prepare quick reference tools (SOP's) and payments for accounts payable.
• Maintain sound relations with clients and understanding their concerns to resolve them appropriately.
• Generate & analyze weekly and monthly dashboards for CTQ's.
• Prepare the MIS for the team every month.
• Understand the Service Level Agreements with the Customer and identify members that can be anointed as the Subject Matter Experts for the process.

• Verify personal loan applications sourced by the Sales Executives for compliance with the bank's rules and regulations.
• Coordinate with banks and the customers for better results.
• Was responsible for the disbursement of salaries, incentives, and commissioning for the entire unit, along with individual responsibilities.