SAILESH RAINA
Delhi
Summary
Assistant restaurant manager with 8+ years of experience in the hospitality industry, managing a high-quality and fast-paced 5-star restaurant. Skilled at training staff to the highest standards of customer service, ensuring customer satisfaction, and a rise in sales through upselling techniques.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
The Mohan Continental hotel
Patiala
03.2024 - Current
- Recruit, train, and supervise staff
- Oversee restaurant operations and ensure a smooth flow
- Maintain a positive restaurant culture
- Creating and monitoring budget and preparing financial reports
- Managed accounts payable, accounts receivable and payroll.
Assistant Restaurant Manager
Roadies koffeehouz
Chandigarh
02.2023 - 11.2023
- Taking briefing as well as grooming of the entire staff
- Recruiting new employees
- Allocate duties and responsibilities for every staff
Assistant Restaurant Manager
Caferoute64
Patiala
02.2022 - 01.2023
- Researching new wholesale food suppliers and negotiating prices
- Calculating future needs in kitchenware and equipment and placing orders, as needed
- Managing and storing vendors’ contracts and invoices
- Overseeing restaurant staff performance, ensuring quality dining
Team leader
Raftaar Restaurant
AL-Khobar
09.2020 - 01.2022
- Developed a system for recognizing team accomplishments and rewarding success
- Developed team goals and objectives and monitored progress to ensure successful completion of tasks
- Led team meetings to discuss progress and review any challenges faced
Bartender
Kempinski Al Othman hotel
Khobar
01.2019 - 09.2020
- Adjusted drink recipes to customers preferences
- Resolved customer complaints in a timely and professional manner, resulting in increased customer satisfaction
- Demonstrated knowledge of the barges menu and drink recipes to customers
- Ensured compliance with safety and sanitation regulations
Bar Server(Host)
Andaz, Hyatt Hotels
New Delhi
01.2018 - 12.2018
- Improved the barges of cogency by streamlining the ordering and delivery process
- Managed inventory and restocking of bar supplies
- Delivering the drinks and taking the order from guest
Hotel Operational Trainee
Kempinski Ambience Hotel( Leela Ambience Conventional Hotel)
New Delhi
10.2015 - 07.2016
- Organized activities such as special events or promotions aimed at increasing occupancy rates.
- Conducted inspections of guest rooms, public areas, restaurants, and other facilities within the hotel.
- Coordinated with vendors for the procurement of supplies needed for hotel operations.
- Input and confirmed reservations for guests.
- Analyzed data related to occupancy rates and sales figures for each month.
Industrial Trainee
The Leela Palace Hotel
New Delhi
12.2013 - 04.2014
Education
Hospitality and Hotel Administration -
Chandigarh institute of hotel management
Chandigarh03.2017
Intermediate Certificate -
Vanasthali Public School
Noida12.2012
Matriculation -
Vanasthali Public School
New Delhi12.2010
Skills
- Adaptability
- Leadership
- Ability to Work in a Team
- Communication Skills
- Restaurant operations management
Languages
- English
- Hindi
Personal Information
- Place of Birth: Jammu and Kashmir
- Date of Birth: 12/27/92
- Nationality: Indian
Timeline
Restaurant Manager
The Mohan Continental hotel
03.2024 - Current
Assistant Restaurant Manager
Roadies koffeehouz
02.2023 - 11.2023
Assistant Restaurant Manager
Caferoute64
02.2022 - 01.2023
Team leader
Raftaar Restaurant
09.2020 - 01.2022
Bartender
Kempinski Al Othman hotel
01.2019 - 09.2020
Bar Server(Host)
Andaz, Hyatt Hotels
01.2018 - 12.2018
Hotel Operational Trainee
Kempinski Ambience Hotel( Leela Ambience Conventional Hotel)
10.2015 - 07.2016
Industrial Trainee
The Leela Palace Hotel
12.2013 - 04.2014
Hospitality and Hotel Administration -
Chandigarh institute of hotel management
Intermediate Certificate -
Vanasthali Public School
Matriculation -
Vanasthali Public School
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