Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Affiliations
Timeline
Generic
Saima  Siddiqui

Saima Siddiqui

Dua, Plot No.7 And 8, Erose Housing Society Sadiqabad, Mankapur, Nagpur

Summary

Results-driven banking professional with 15+ years of progressive experience across leading institutions including ICICI, Axis, IndusInd, and HDFC Bank. Proven expertise in branch administration, operational excellence, compliance management, and customer service delivery.

Adept at building high-performing teams, streamlining processes, and driving audit-ready operations to enhance efficiency and client satisfaction. Known for strong work ethic, adaptability, and the ability to collaborate across diverse personalities and functions.

Skilled in identifying operational gaps, implementing solutions, and advising on best practices to strengthen business performance.

Seeking to leverage deep industry knowledge and leadership capabilities in a Banking Consultant role to support organizations in improving systems, service quality, and overall operational effectiveness.

Overview

18
18
years of professional experience

Work History

Branch Manager

HDFC Bank Ltd
Nagpur
03.2025 - Current
  • Managed daily branch operations and ensured compliance with banking regulations.
  • Led a team of staff to deliver exceptional customer service and support.
  • Developed and implemented strategies to enhance branch performance and efficiency.

Senior Relationship Manager

Indusind Bank Ltd
Nagpur
03.2024 - Current

Working as a Senior Select Relationship Manager at Byramji Town Branch Nagpur.

Priority Banking Relationship Manager

Axis Bank Ltd
Nagpur
08.2021 - 02.2024
  • Provided personalized advice on financial planning, investments and insurance solutions.

Branch Banking Operations Head

Axis Bank Ltd
Nagpur
05.2014 - 07.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Deputy

Axis Bank Ltd
Nagpur
09.2010 - 04.2014

Data Office Executive

Mafoi aka Randstad
Nagpur
01.2009 - 08.2010
  • Prepared reports, correspondence, memos, presentations, spreadsheets and other documents as needed.

Bank Officer

ICICI Bank Ltd
Nagpur
02.2008 - 07.2008
  • Maintained records of customer transactions.

Education

Master of Science - Zoology

Hislop College Zoology Department
Nagpur
05-2008

Diploma In Banking And Finance - Banking And Financial Support Services

NIIT IFBI Banking Course
Nagpur
01-2008

Bachelor of Science - Botany

St Francis De Sales
Nagpur
05-2006

High School Diploma -

St Joseph's Convent
Nagpur
04-2000

Skills

Retail Branch Banking Operations

Branch Administration & Governance

Compliance, Risk & Audit Management

Process Optimization & Workflow Streamlining

Customer Experience Enhancement

Regulatory & Policy Adherence

Team Leadership, Training & Performance Management

Stakeholder & Client Relationship Management

Problem Resolution & Decision-Making

Cross-Functional Collaboration

Business Development & Market Expansion Support

Data Interpretation & Operational Reporting

Service Quality Improvement

SOP Development & Implementation

Change Management & Adaptability

Strategic Planning & Execution Support

Vendor & Partner Coordination

Communication & Interpersonal Skills

High Work Ethic, Integrity & Professionalism

SP & AMFI certified

Languages

English
Proficient
C2
Hindi
Proficient
C2
Marathi
Proficient
C2

Personal Information

  • Father’s Name: Babu Bhai Salim
  • Spouse: Sameer Ahmed Siddiqui
  • Son: Samar Siddiqui
  • Hobbies: Reading & Traveling
  • Gender: Female
  • Marital Status: Married

Affiliations

  • Banking Software & Tools •

Finacle (Core Banking System)

Flexcube (Core Banking System)

Tallyman / Collection Systems

CRM Platforms (Salesforce, Siebel CRM, bank-specific CRMs)

Loan Origination Systems (LOS)

Loan Management Systems (LMS)

Trade Finance & Payment Processing Systems

Treasury Management Systems

Compliance & Risk Monitoring Tools (AML, KYC, Fraud Monitoring dashboards)

ATM & Cash Management Applications

MIS & Reporting Tools (Excel Advanced, BI dashboards)

Document Management Systems (DMS)

Learning Management Systems (for training & academic roles)

Ticketing & Service Request Platforms (ServiceNow, bank SR systems)

HRMS

Timeline

Branch Manager

HDFC Bank Ltd
03.2025 - Current

Senior Relationship Manager

Indusind Bank Ltd
03.2024 - Current

Priority Banking Relationship Manager

Axis Bank Ltd
08.2021 - 02.2024

Branch Banking Operations Head

Axis Bank Ltd
05.2014 - 07.2021

Deputy

Axis Bank Ltd
09.2010 - 04.2014

Data Office Executive

Mafoi aka Randstad
01.2009 - 08.2010

Bank Officer

ICICI Bank Ltd
02.2008 - 07.2008

Master of Science - Zoology

Hislop College Zoology Department

Diploma In Banking And Finance - Banking And Financial Support Services

NIIT IFBI Banking Course

Bachelor of Science - Botany

St Francis De Sales

High School Diploma -

St Joseph's Convent
Saima Siddiqui