Maneesh Varshney
Banking Operation and Compliance Leader
Dehradun
Summary
Finance Professional with 21 years of experience in Retail Branch Banking Operations, Retail Assets Operations, Customer Service, Sales of Retail Financial Products, and Digital Initiatives Management.
Skilled in banking operations, customer relationship management, Audit and Compliance, and team leadership.
Demonstrated success in improving organizational processes, enhancing productivity, and strengthening internal controls. Known for building high-performing teams, maintaining long-term customer relationships, and delivering excellent service with strong interpersonal and communication skills.
Overview
22
22
years of professional experience
Work History
Deputy Branch Control Unit Head
Axis Bank Ltd.
04.2019 - Current
- Working as Deputy Branch Control Unit Head in Dehradun Circle & handling all 165 branches in Circle as a team member of BCU
- Monitoring & guiding to Operations resources preset processes to ensure smooth flow of day-to-day operations.
- Managing all operations parameters as per service quality, audit and regulators guidelines.
- Monitoring the notices from enforcement authorities & ensuring the compliances from branch in due timelines.
- Monitoring the risk-based transaction alerts given from risk teams to Branches & ensuring compliance /response in due time lines to avoid risk.
- Conducting the System & Process audit & Surprise visits of branches to ensure compliances & per bank guidelines & plucking the gaps.
Branch Initiatives Circle Manager
Axis Bank Ltd.
06.2014 - 03.2019
- Trained & guided branch resources with different initiatives by Central Office and ensured their successful implementation to increase resource productivity by 100%.
- Ensured overall circle resource management for different initiatives to improve resource productivity /digital migration 100%.
- Worked in coordination with Process Quality Team- CO and introduced new initiatives between circle resources by training & their sustenance to improve service quality.
Branch Head
Axis Bank Ltd.
03.2012 - 06.2014
- Administered branch functions through set processes & systems, handled the branch staff by delegating responsibilities and ensured their completion.
- Ensured achievement of branch CASA & PIP targets BY 110% for assigned targets.
Branch Operations Head
Axis Bank Ltd.
03.2009 - 03.2012
Backup Branch Manager
HDFC Bank Ltd.
07.2008 - 03.2009
Branch Operations Manager
ICICI Bank Ltd.
01.2008 - 06.2008
Customer Accounts Manager
ICICI Bank Ltd.
04.2005 - 12.2007
- Certificate of recognition as “RISING STAR “ for the month of Apr’07 and Jan’07 Customer Service in ICICI Bank Ltd.
Personal Finance Executive
Karvy Stock Broking Ltd.
08.2004 - 03.2005
Assistant Marketing Officer
J.K. Cement Works
05.2003 - 08.2004
Education
MBA - Finance
Dr. Gaur Hari Singhania Institute of Management
Kanpur, India 04.2001 -
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Skills
Retail Branch Banking Operations
Timeline
Deputy Branch Control Unit Head
Axis Bank Ltd.
04.2019 - Current
Branch Initiatives Circle Manager
Axis Bank Ltd.
06.2014 - 03.2019
Branch Head
Axis Bank Ltd.
03.2012 - 06.2014
Branch Operations Head
Axis Bank Ltd.
03.2009 - 03.2012
Backup Branch Manager
HDFC Bank Ltd.
07.2008 - 03.2009
Branch Operations Manager
ICICI Bank Ltd.
01.2008 - 06.2008
Customer Accounts Manager
ICICI Bank Ltd.
04.2005 - 12.2007
Personal Finance Executive
Karvy Stock Broking Ltd.
08.2004 - 03.2005
Assistant Marketing Officer
J.K. Cement Works
05.2003 - 08.2004
MBA - Finance
Dr. Gaur Hari Singhania Institute of Management
04.2001 -
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