ABHIK KUMAR BHATTACHARJYA
Kolkata
Summary
In a role focused on enforcing frontline controls, significant contributions were made towards establishing a unified charter of controls, risk, and compliance within the branch network. Actions taken included strengthening accountability for control failures and advancing the control agenda across branches, leading to improvements in operational hygiene and audit outcomes. Efforts to integrate learnings bank-wide involved empowering resources and implementing proactive remediation steps, ultimately enhancing fraud prevention measures.
Overview
14
14
years of professional experience
4002
4002
years of post-secondary education
1
1
Certification
Work History
DEPUTY BRANCH CONTROL UNIT HEAD
AXIS BANK LIMITED
KOLKATA
04.2019 - Current
- In this crucible role worked to enforce frontline controls and drive an unified charter of controls risk and compliance in branch network.
- Worked to strengthen accountability for control failures and drive control agenda across branches.
- Created significant impact through improvement in operational hygiene, branch audit, fraud outcomes.
- Ensured integration of learnings across the Bank through resource empowerment and adopting proactive steps towards remediation.
CIRCLE MANAGER BRANCH INITIATIVES
AXIS BANK LIMITED
KOLKATA
10.2015 - 03.2019
- Promoting and implementing various channel initiatives across branches.
- Spearheading the digital transformation journey, TAB based account opening, promoting mobile banking application, speed banking channels.
- Sales Planning process and eCRM adoption for lead generation and business conversion.
BRANCH OPERATIONS HEAD
AXIS BANK LIMITED
BAHARAMPUR & BONGAON
05.2011 - 09.2015
- Developed strategies to optimize branch operations.
- Implemented new operational procedures to enhance customer experience.
- Handling external and internal audit, adhere to operational process and risk mitigation, reduce customer complaints and maintain high service standard.
- Establish and strengthen key customer relationships to generate sustained business.
Education
MBA - Marketing Management
IIEST, BE COLLEGE SHIBPUR
KOLKATA, INDIA 07.2004 - 06.2006
Master of Arts -
BANARAS HINDU UNIVERSITY
VARANASI, INDIA 06.2002 - 05.2004
Bachelor of Arts -
BANARAS HINDU UNIVERSITY
VARANASI, INDIA 06.1999 - 05.2002
BIDHAN CHANDRA INSTITUTION
DURGAPUR, INDIAST XAVIER'S SCHOOL
DURGAPUR, INDIASkills
- Regulatory compliance
- Risk assessment
- Fraud prevention
- Monitoring core banking operations
- Digital transformation
- Training and resource empowerment
- Handling analytical data
- Handling statutory notices and responses
Languages
English
First Language
English
Proficient (C2)
C2
Bengali
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- OPERATIONAL RISK CHAMPION: CERTIFICATION OF INDIAN INSTITUTE OF RISK MANAGEMENT.
Timeline
DEPUTY BRANCH CONTROL UNIT HEAD
AXIS BANK LIMITED
04.2019 - Current
CIRCLE MANAGER BRANCH INITIATIVES
AXIS BANK LIMITED
10.2015 - 03.2019
BRANCH OPERATIONS HEAD
AXIS BANK LIMITED
05.2011 - 09.2015
MBA - Marketing Management
IIEST, BE COLLEGE SHIBPUR
07.2004 - 06.2006
Master of Arts -
BANARAS HINDU UNIVERSITY
06.2002 - 05.2004
Bachelor of Arts -
BANARAS HINDU UNIVERSITY
06.1999 - 05.2002
BIDHAN CHANDRA INSTITUTION
ST XAVIER'S SCHOOL