Post Graduate Diploma in Banking & Relationship -
Manipal University
Banglore08-2013
Sanjay Shukla
Lucknow
Summary
Results-driven professional with extensive experience in branch monitoring, audit, risk management, and compliance. Adept at implementing comprehensive strategies to ensure adherence to regulatory guidelines, and operational efficiency. Proven track record of training staff on compliance procedures, and analyzing branch performance to identify areas for improvement. Strong leadership skills, and the ability to drive team success in a fast-paced environment.
Education
B.Tech - Computer Science
ICFAI University
Dehradun04-2011
Overview
12
12
years of professional experience
Work History
Branch Monitoring Unit - AVP
Indusind Bank
Lucknow
09.2024 - Current
- Supervising and leading the Branch Ops team in conducting regular reviews and audits of branch operations.
- Developing and implementing monitoring processes and procedures to ensure compliance with regulatory requirements and internal policies.
- Analyzing data and reports to identify trends, issues, and areas for improvement in branch performance.
- Providing support and guidance to branch staff on compliance matters and best practices.
- Collaborating with branch managers , DBMs and other stakeholders to address and rectify findings from monitoring activities.
- Preparing and presenting reports and findings to senior management, and overseeing the implementation of recommended actions.
- Ensuring that branch operations are conducted in a safe and secure manner, including adherence to security procedures and protocols.
- Monitoring regulatory changes and updates, and communicating relevant information to branch staff.
- Preparing and presenting reports and findings to senior management, and overseeing the implementation of recommended actions.
- Conducting training and development sessions for branch staff on compliance and operational best practices.
Deputy Branch Manager-Chief Manager
IDFC First Bank
Prayagraj
05.2023 - 08.2024
- Successfully managed a team banking professionals, providing training and guidance in the areas of customer service, sales, and banking operations.
- Developed and implemented comprehensive strategies to improve customer service, optimize operational processes, and increase sales targets.
- Created and managed retail banking products to meet customer needs and maximize profitability.
- Monitoring AML alerts and authorizes new account opening as per the laid down guidelines by RBI.
- Handled branch administration to run retail branch smoothly for customer service.
Branch Operations Manager- Senior Manager
Kotak Mahindra Bank
Prayagraj / Kanpur / Gorakhpur
08.2013 - 05.2023
- Led branch to meet audit requirement and maintain current consumer compliance risk assessment consistent with the risk assessment framework established by the Bank.
- Monitored client requirements, identified prospective opportunities and assisted in increasing revenue.
- Designed strategies to retain present businesses and for acquiring prospective clients.
- Adherence to the code of conduct, statutory, compliance & internal audit requirement.
- Ensuring adherence to prescribed guidelines as per operations manual & e-circulars issued from time to time.
Skills
- Risk assessment
- Compliance monitoring
- Regulatory compliance
- Audit coordination
- Data analysis
- performance metrics
- Problem solving
- Audit coordination
- Process improvement
- Regulatory compliance
- Financial reporting
- Risk management
- Financial analysis
- Cross-functional collaboration
Timeline
Branch Monitoring Unit - AVP
Indusind Bank
09.2024 - Current
Deputy Branch Manager-Chief Manager
IDFC First Bank
05.2023 - 08.2024
Branch Operations Manager- Senior Manager
Kotak Mahindra Bank
08.2013 - 05.2023
Post Graduate Diploma in Banking & Relationship -
Manipal University
B.Tech - Computer Science
ICFAI University