Sainath Bavandlapally
Support operations specialist
Hyderabad
Summary
Driven by a results-focused approach, I enhanced investigative success rates at Amazon Development Centre through strategic problem-solving and teamwork. My tenure at Wipro Technologies honed my analytical skills and ability to foster professional growth, showcasing my commitment to achieving and exceeding quality objectives in collaborative environments.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
INVESTIGATION SPECIALIST (L3), AMAZON.COM
Amazon Development Centre
Hyderabad
04.2021 - Current
- Contributed to a positive team environment by sharing knowledge and expertise with colleagues, fostering collaborative problem-solving and information sharing.
- Increased success rate in high-profile investigations through the establishment of effective strategies and procedures.
- Streamlined investigative processes, enabling faster case resolutions through improved communication among team members.
- Identify root causes for problems within the supply chain or in internal Amazon systems and lead the initiative of fixing these problems - conduct follow-up tasks, communicate opportunities for improvement, and agree on action plans.
- Execute audit mechanisms to determine compliance with defined processes.
- Implementation of quality controls, in line with agreed quality objectives.
- Work on programs designed to understand the quality of our seller engagement.
Sr Associate
Wipro Technologies
Hyderabad
10.2019 - 02.2021
- Trained and supported new team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
Education
MBA - Finance
Mother Teresa PG College
Hyderabad, India 06.2019 - 06.2021
B.Com Computers - Accounting And Finance
Gauthami Degree College
Hyderabad, India 06.2016 - 05.2019
Skills
Teamwork and Collaboration
Problem-solving abilities
Quick Learner
Analytical Skills
Case Management
Timeline
INVESTIGATION SPECIALIST (L3), AMAZON.COM
Amazon Development Centre
04.2021 - Current
Sr Associate
Wipro Technologies
10.2019 - 02.2021
MBA - Finance
Mother Teresa PG College
06.2019 - 06.2021
B.Com Computers - Accounting And Finance
Gauthami Degree College
06.2016 - 05.2019
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