SAI PRASAD

• I lead a global team of 50+ Risk Intelligence analysts consisting of People Managers, Regional Intelligence Leads, Intelligence Analysts and Freelancers involved in gathering Risk Events related to Supply Chain, Geopolitical and Security situation across all regions (APAC , MENA , SSA, LATAM, EUROPE & North America) .
• Implemented and developed operational standards, policies and procedures.
• Identified cost improvement changes and cost savings plans to increase company savings.
• Integrate technology in business processes and implementing solutions using AI.

● E2E ownership of managing Freelancers involving

Hiring , Contracts ,Statement of Work & Financials.

● Interface with Product team to develop methodologies to suit client requirements.

• Experience of managing the entire gamut of US 401K Retirement Services Operations involving Client Service Administration, New Client Implementation(Client Onboarding,Corporate Action , Merger & Acquisition) , Middle Office , Asset Conversion , Quality Assurance, and Consultative Voice Capability.

● Established first “ consultative voice capability “ process in India for Defined Contribution business.

● Defined offshore strategy by establishing 7 processes consisting of diverse complexities across 401k business

● Supervised process controls for the business unit to coordinate with risk / compliance office on audits and compliance matters

● Implemented global controls to minimize privacy risk incident by coordinating with business / systems and legal teams

Adjudication of HMO health insurance claims for Aetna US Healthcare