Sai Prathap Kumar Devarapu
Vijayawada
Summary
Experienced Backup Engineer with over 9 years in the Backup and recovery domain, managing multiple storage solutions including Avamar, Networker, and Data Domain. Successfully onboarded to DELL EMC as a Full Time Employee after 1.5 years as a contractor. Joined Capgemini in June 2021, providing L2 support and managing backup jobs. Received multiple client appreciations for critical restores and prepared SOPs for L1 teams. Demonstrated strong troubleshooting skills and effective communication in managing backup services for global clients.
Overview
3
3
Languages
1
1
Certification
10
10
years of professional experience
Work History
Backup Administrator
FUJITSU
05.2023 - Current
- Administered Legato Networker backup services for global clients at Capgemini. Provided L2 support for Networker administration and Data Domain systems. Monitored and executed scheduled backups alongside ad hoc requests. Troubleshot issues related to Networker media management effectively. Configured new clients according to customer specifications. Managed backup configurations for SQL database and Oracle integration. Extended data retention periods based on customer requests. Conducted daily health checks on backup servers and storage nodes.
Backup Administrator
Capgemini
07.2021 - 05.2023
- Executed Level 2 support for Networker backup administration and Data Domain systems. Oversaw backup job scheduling alongside ad-hoc request processing for reliability. Administered troubleshooting for Networker server and managed media operations. Configured clients based on specific requirements provided by customers. Ensured integration of backup systems with SQL databases and Oracle backups. Managed extensions of data retention periods following customer inquiries. Performed both browsable recovery and save set recovery as necessary. Carried out daily health checks on backup servers and associated storage nodes.
Service Delivery Engineer I
Dell EMC
01.2017 - 07.2021
- Worked as a Backup Engineer in DELL EMC where it is committed to manage delivery services to all their global clients. Responsibilities as a Networker Administrator: Providing L2 support for Legato networker backup administration and Data Domain with good knowledge. Monitoring and performing backup jobs as per the schedule and AdHoc backup requests. Administering the networker server, trouble shooting, Networker Media Management. Administering the Networker Management Console server and command line exposure. Configurations of new clients as per the customer requirement. Reserving IP addresses to the client systems. Good Knowledge on backup configurations of networker integration with SQL database and Oracle backups. Extension of retention period of the data as per customer requests. Troubleshooting of hardware issues with Tape drives and Tape libraries. Performing a browsable recovery, performing a save set recovery. Monitor Index file disk space and stage old index to free up space. Daily health checks on all the backup servers, Tape Libraries, Storage Nodes, Data Domain. Have been involved in test disaster recovery on backup servers performed by seniors. Restoration of windows and UNIX servers. Co-Ordinating with Vendor (EMC) for any escalations. Have little knowledge on VM backups and VM recover. Understanding of IT —Service Management (Incident/Change). Error Handling and troubleshooting issues related to tape backups and disk backups. Responsibilities as a Avamar Administrator: Error Handling and troubleshooting issues related to tape backups and disk backups. Performing Addition/removal, Enabling/disabling, Moving, editing, Deletion of clients in Avamar. Managing the different types of backups like file systems (Windows, LINUX), SQL Data base, VM backup. Monitoring server and event window. Monitoring client activities in Activity Window checking 72 hours status. Restarting services and backups as per customer requirement. Acknowledge system events. Monitoring error status message. Backup failure report shooting. Monitoring server and event window. Providing Backup status report on daily basis. Restarting of backups jobs by performing few troubleshooting steps. Configuration of new clients as requested by the user. Performing restores as per the request from customer.
Education
B.Tech/B.E. - Bachelor of Technology / Engineering - undefined
NRI Institute of Technology
Andhra Pradesh01.2015
XIIth - English
01.2011
Xth - English
01.2009
Skills
- IT infrastructure oversight
- Backup solutions management
- Commvault and Avamar administration
- Technical support expertise
- Server and system management
- Incident resolution techniques
- EMC Networker skills
Certification
- Networker Administration Specialist Certified
- Information and Storage Management V3
- ITIL Foundation certified
LANGUAGES
English
Telugu
Hindi
Timeline
Backup Administrator
FUJITSU
05.2023 - Current
Backup Administrator
Capgemini
07.2021 - 05.2023
Service Delivery Engineer I
Dell EMC
01.2017 - 07.2021
Xth - English
XIIth - English
B.Tech/B.E. - Bachelor of Technology / Engineering - undefined
NRI Institute of Technology